пропозиції роботи
Hanna Harmata
Credit and Collections Specialist
Kraków,
małopolskie
Dołącz do GoldenLine i obejrzyj pełny profil tej użytkowniczki
Zobacz pełny profil
Umiejętności
A/R collections
Citrix Metaframe
Metaframe
Microsoft Office
Odporność na stres
Zarządzanie ryzykiem
SAP
Ubuntu
VBA
Adobe Photoshop
MS Windows
DETAIL ORIENTED
Computer Skills
urządzenia biurowe: drukarka, skaner, ksero
Eaglestar
Języki
polski
ojczysty
angielski
biegły
Doświadczenie zawodowe
Credit and Collection specialist
- Maintaining relationships with external and internal customers via e-mail and telephone
- Archiving and scanning documentation
- Resolving system irregularities
- Negotiating payment plans
- Chasing debt by telephone and e-mail.
- Allocating payments in accordance with customer remittances.
- Processing and generating reminder letters and monthly statements.
- Ensuring that all major accounts work to agreed order to cash cycle.
- Daily and month end reporting and account reconciliations.
- Investigating and resolving queries
- Working to strict monthly and annually targets.
- Archiving and scanning documentation
- Resolving system irregularities
- Negotiating payment plans
- Chasing debt by telephone and e-mail.
- Allocating payments in accordance with customer remittances.
- Processing and generating reminder letters and monthly statements.
- Ensuring that all major accounts work to agreed order to cash cycle.
- Daily and month end reporting and account reconciliations.
- Investigating and resolving queries
- Working to strict monthly and annually targets.
Credit and Collections Specialist
- Managing and controlling assigned Account Receivable accounts in respect of debt collection
- Handle Inbound and Outbound calls/emails responding to customer concerns
- Customer account reconciliation
- Internal communication with Cash & Bank, Payments and Reconciliations Team
- Query resolution
- Reporting status of outstanding positions
- Obtaining application and allocation instructions of monies received
- Training new joiners
- Handle Inbound and Outbound calls/emails responding to customer concerns
- Customer account reconciliation
- Internal communication with Cash & Bank, Payments and Reconciliations Team
- Query resolution
- Reporting status of outstanding positions
- Obtaining application and allocation instructions of monies received
- Training new joiners
Internship
Atominium Translation Agency, Kraków
Creation, translation, proofreading and synonimisation of texts (Polish-English, English-Polish)
Internship
Translation and proofreading of texts (Polish-English, English-Polish); working with computer software such as: Déjà vu X2, Jubler, Avidemux 2.5, Cat’s Cradle, Abby Transformer, TLex Professional; creating invoices.
Editor
Self Employed
Setting up and developing business – a Polish/English listings magazine (“The Krak”) which promotes various cultural events in Kraków
Szkolenia i kursy
- Excel Intermediate course
- Customer Care course
- Continuous Improvement course
- Basic Accounting course
- Many other web-based courses
- Customer Care course
- Continuous Improvement course
- Basic Accounting course
- Many other web-based courses
Edukacja
filologia polska - komparatystyka, licencjackie
Uniwersytet Jagielloński w Krakowie
Zainteresowania
music
literature
photography
literature
photography
