Artur Socha

- Gathering requirements, analyzing and documenting business needs to implement features enhancing Salesforce platform and user experience
- Documenting new features and releases
- Configuration and administration of Salesforce.com (Sales Cloud, Service Cloud, Pardot, CPQ, Field Service Lightning)
- Salesforce deployments based on SFDX – working with sandboxes, packages and Workbench
- Data migration in and out of Salesforce (e.g. Data Loader)
- Cooperation with other administrators and developers in Salesforce team or other connected systems (integration)
- Daily meetings with other colleagues involved in the Project (Scrum)

Salesforce administration and consulting.

• reporting analyst, responsible for transferring raw data into Excel spreadsheets and presenting the data (month-end reports, forecasts, etc).
• primarily using Excel in retrieving data from various data sources.
• creating spreadsheets that consist of financials, operations, projects, and people data.
• developing and improving processes using VBA.
• validating data SAP vs Salesforce.
• preparing and conducting Salesforce platform trainings for new joiners.
• generating reports via Salesforce.
• teaching how to use our Salesforce.

Collection:
- Daily and month end reporting including forecasts and risks.
- Ensuring that all major accounts work to agreed order to cash cycle.
- Securing cash flow
- Resolving system irregularities
- Archiving and scanning documentation
- Investigating and resolving queries
- Account reconciliations
- Maintaining relationships with external and internal customers via e-mail and telephone
- Negotiating payment plans
- Chasing debt by telephone and e-mail
- Allocating payments in accordance with customer remittances
- Processing and generating reminder letters and monthly statements
- Working to strict monthly and annually targets
- Training and mentoring new team members

Support for Reporting specialist

- Preparing a report for bank accounts vs incoming payments
- Supporting creation of multiple reports relating to risks, overdue amounts, manual corrections and other
- Consolidation of divisional report for overdue amounts

- Maintaining relationships with external and internal customers via e-mail and telephone
- Investigating and resolving queries
- Resolving system irregularities
- Processing journal entries
- Negotiating payment plans
- Chasing debt by telephone and e-mail.
- Allocating payments in accordance with customer remittances.
- Processing and generating reminder letters and monthly statements.
- Ensuring that all major accounts work to agreed order to cash cycle.
- Daily and month end reporting and account reconciliations.
- Archiving and scanning documentation
- Working to strict monthly and annually targets.

Additional cashier duties since 08.2014 until the end:
- Requesting and Inputing cheques.
- Sorting E-post.
- Contacting clients and colleagues via e-mails.
- Filling reports.
- Problem/Query solving.
- Providing overall support for my team.

- Involvement in stock control and management
- Responsibility for processing cash and card payments
- Stocking shelves with merchandise
- Answering queries from customers
- Balancing cash registers with receipts
- Dealing with customer refunds
- Responsible dealing with customer complaints
- Working within established guidelines, particularly with
brands.
- Receiving and storing the delivery of large amounts of
stock
- Keeping up to date with special promotions and putting
up displays.

- Preparation and management of an English language course at A1 level during Summer Holidays
- Carrying out lessons
- Preparation of teaching materials
- Preparation of promotional materials

- Preparation of meals
- Maintenance of workplace
- Serving meals

- Involvement in stock control and management
- Responsibility for processing cash and card payments
- Stocking shelves with merchandise
- Answering queries from customers
- Balancing cash registers with receipts
- Dealing with customer refunds
- Responsible dealing with customer complaints
- Working within established guidelines, particularly with
brands.
- Receiving and storing the delivery of large amounts of
Stock
- Keeping up to date with special promotions and putting
up displays.