Temat: itSMF UK e-Seminar: Making the Business Case for Service...

itSMF UK e-Seminar: Making the Business Case for Service Management (ITIL, ITSM, IT Projects, PMO, PMBOK) 15.10.2009 czw 15.00

Stowarzyszenie itSMF UK zaprasza na darmowe seminarium internetowe w języku angielskim, poruszane tematy
- Welcome by Moderator - Mike Simons, ComputerWorld UK
- How to identify IT metrics that your business understands and appreciates - Atwell Williams, BMC Software
- The SM business case – creation, sponsorship and approval - Matthew Burrows, BSMimpact
- Navigating through the Risks and Challenges of implementing IT Projects with ITIL V3 - Part 3 - Jerry Kopan, Mountainview
- Roundtable Discussion





Potwierdź obecność na GoldenLine:
itSMF UK e-Symposium: Making the

Business Case for Service Management

Rejestracja, seminarium, slajdy, archiwum:
itSMF UK e-Symposium: Making the Business Case for Service Management

Tematyka ITSM na Goldenline
IT Service Management .. ITSM
COBIT Control Objectives for IT
Best Management Practice
Val IT .. Value Governance of IT Investments