пропозиції роботи
Marcelina Lipska
IT Service Manager
Kraków,
małopolskie
Dołącz do GoldenLine i obejrzyj pełny profil tej użytkowniczki
Zobacz pełny profil
Umiejętności
HTML
ITIL
Lotus Notes
Microsoft Office
Przywództwo organizacyjne
PRINCE2
Project Management
Scrum
SDLC
T-SQL
Team-oriented
UML
Visio
Team leader
MSSQL
Agile
Rozwiązywanie problemów
Analiza danych
HTML/CSS
Certyfikat ITIL v3
MS Excel Tabele przestawne
pomoc techniczna
MS Excel - poziom zaawansowany
MS Excel advanced skills
wsparcie klienta
multizadaniowość
Języki
polski
ojczysty
angielski
biegły
niemiecki
podstawowy
Doświadczenie zawodowe
IT Service Manager
ABB PG
IT Security PMO/Analyst
Monitoring and reporting progress of the project, team supervising, liaising with technical and business teams to understand existing access model and propose solution for meeting on-boarding requirements. Collecting/collating/reviewing and approving all metadata required for application/system on-boarding, preparing reports, assigning controls/tests, scheduling, monitoring and executing actual on-boarding of applications & system. Perform quality assurance to ensure applications/systems on-boarded are complete and accurate.
Application Specialist
3rd line application support, system administration, recording and actioning defects, application testing, Business Inteligence platform testing, user trainings, preparing and maintaining knowledge base, preparing and publishing monthly newsletter, user administration and set up – changing and adapting scope of roles, granting and removing access, preparing reports, maintaining users' list to licence purposes, gathering requirements.
IT Analyst
1st line technical support: hardware/software/network problem diagnosis/resolution via telephone for customer’s end users, coordinating and managing relationships with vendors and support staff, hardware/software/network problem resolution, administration and providing user access and exit controls.
IT Support Specialist
ABB Information Systems Delivery Center
1st and 2nd line support, user administration and set up, recording and actioning defects of the application, user trainings, preparing knowledgebase, monitoring and verification of reported data, analyzing raw data, drawing conclusions & developing recommendations, preparing reports, statistics and presentations related to OHS performance, creating and updating internal ABB websites, testing application during and after each release, gathering new requirement
Junior Engineer
Istad Nett AS
designing electrical schematics of Møre og Romsdal region using Microsoft Vision, for
Siemens software
Siemens software
Intern
Rudawa Water Treatment Plant
Reception Manager, Deputy General Manager
dealing with customer service issues such as queries and complaints, interviewing and recruiting new staff, organizing rotas and holidays, overseeing stock control, cooperation with suppliers, conducting hotel funpage, updating hotel profile and prices on reservation portals, representing the company on different events, greeting guests, handling company inquiries, sorting and distributing mails, reservations management
Szkolenia i kursy
Prince2 Foundation (02917140-01-VEK6)
Zarządzanie eko-projektami
Poprowadź eko-projekt metodycznie
Analiza danych za pomocą Microsoft Excel (CER_140820_815000_140308A)
Podstawy projektowania i tworzenia stron WWW z elementami grafiki komputerowej
ITIL Foundation Certificate in IT (GR750081505MK)
Querying Microsoft SQL Server (MS-20461)
Internal Communication
Zarządzanie eko-projektami
Poprowadź eko-projekt metodycznie
Analiza danych za pomocą Microsoft Excel (CER_140820_815000_140308A)
Podstawy projektowania i tworzenia stron WWW z elementami grafiki komputerowej
ITIL Foundation Certificate in IT (GR750081505MK)
Querying Microsoft SQL Server (MS-20461)
Internal Communication
Edukacja
Information Technology in Environmental Monitoring, magisterskie
AGH University of Science and Technology
Inżynieria Środowiska, inżynierskie
Akademia Górniczo-Hutnicza im. Stanisława Staszica w Krakowie
Specjalizacje
IT - Administracja
Administrowanie systemami
IT - Administracja
Bezpieczeństwo/Audyt
IT - Administracja
Wsparcie techniczne/Helpdesk
IT - Rozwój oprogramowania
Zarządzanie projektem
IT - Rozwój oprogramowania
Zarządzanie IT
Grupy
Akademia Górniczo-Hutnicza im. Stanisława Staszica w Krakowie
Akademia Górniczo-Hutnicza to jedna z najlepszych i najbardziej renomowanych polskich uczelni, od lat zajmująca czołowe miejsca w rankingach szkół wyższych. Przoduje w dziedzinie nowocze
