Renata Cicha

Office Manager, Senior Facilities Coordinator
Kraków, małopolskie

Umiejętności

Microsoft Office Oracle Analiza biznesowa Obsługa klienta Zarządzanie Bazy danych Koordynacja projektu Negocjacje z dostawcami Umiejętności komunikacyjne Asystentka Zarządu w Biurze Zarządu Raportowanie Umiejętności organizacyjne i priorytetyzacja Optymalizacja procesów Imprezy firmowe Planowanie budżetu, kontrola kosztów Karty płatnicze Delegacje krajowe i zagraniczne Zarządzanie recepcją i praca na niej Ubezpieczenie na Życie

Języki

angielski
biegły
rosyjski
podstawowy
włoski
podstawowy

Doświadczenie zawodowe

CBRE Sp. z o.o.
Senior Facilities Coordinator
Providing superior customer service to meet Client’s expectations; Managing all vendors, and suppliers onsite to ensure the required standard of performance; Liaising with landlords; Maintaining general office equipment and consumables (such as stationery),
replenishing with adequate supplies; Conducting regular health and safety audits to ensure all safety procedures are in place and working properly; Supervising of cleaning service; Conducting site inspections and assessments to ensure all building procedures
and performance measures are maintained at all times; Creating an annual budget for the site, providing accurate cost management and cost monitoring; Maintaining premises in neat and good working conditions at all times; Cooperation with Health and Safety department to arrange various initiatives; Building Evacuation Team coordination; Acting as the 1st point of contact for all employees regarding facilities tasks and issues.
Sappi Europe Polska Sp. z o.o.
Office Manager
Monitoring office operations; Maintaining the condition of the office and arranging for necessary repairs; Event organization; Coordinating the purchase and maintenance of office equipment; Making sure that the building meets health and safety standards and legal requirements; Negotiating and working with Landlord, services and suppliers; Supervising cleaning staff; Preparing an annual budget; Recording office expenditure and managing the budget; Developing and implementing new administrative systems;
Preparing workplaces for New Hires; Serving as the go-to for office inquiries and conflicts.
Luxoft Poland
Office Manager
Monitoring office operations; Running offices; Maintaining the condition of the office and arranging for necessary repairs; Managing refurbishment, renovations and office moves;
Coordinating the purchase and maintenance of office equipment; Making sure that the the building meets health and safety standards and legal requirements; Negotiating and working with Landlord, clients, vendors, services and suppliers; Managing the Front Desk employees; Supervising cleaning staff; Preparing an annual OPEX budget; Scheduling expenditures, analyzing variances, initiating corrective actions; Recording office expenditure and managing the budget; Business Trips organization and settlement; Developing and implementing new administrative systems; Event
organization; Preparing workplaces for New Hires; Petty cash service; Serving as the go-to for office inquiries and conflicts.
State Street Bank GmbH Oddział w Polsce
Office Coordinator
Managing work at the reception desk; Maintaining Conference Rooms’ calendar (internal/ external booking); Providing secretarial duties; Working with HR and Financial Service; maintaining the filing system, preparing reports and financial data; Coordination
of international travel arrangements for managers, visitors and employees; Preparing meetings and international conferences or teleconferences; Supervising purchasing processes; Maintaining an adequate inventory of office stationery; Planning and
preparing events and business dinners; Meeting and communicating with vendors and external service providers.
OKNOPLAST Sp. z o.o.
Personal Assistant
Composing correspondence/reports for own or President's signature; Arranging essential mail in priority action order for President; Check deadlines on incoming requests and
put preliminary work in play; Keeping projects on schedule; Processing replies on own initiative or from President's dictation or notes; Maintaining President's calendar; Scheduling visits away from the boss’s area to protect priority/private tasks; Arranging travel through internal or outside agents; Completing expense reports after trips. As required recruiting, training and supervising secretarial or clerical staff; Developing and testing new
procedures; Taking part in any administrative meetings to ensure secretarial followthrough; Taking initiative on requests and inquiries of administrative nature.
HCL Poland Sp. z o. o. , Krakow
Front Office Receptionist
Responsible for all Front Office Operations; Managing the front office area in accordance with company policy; Management meetings with guests, clients and candidates; Daily the operation, monitoring and maintenance of all facility equipment; Liaise with vendors; supervise renovation/repair work in the office; Coordination of international travel arrangements; Preparing of international conferences or teleconferences.

Szkolenia i kursy

Certified Facilities Coordinator - December 2022;
Awans na Szefa - June 2019;
Professional Office Manager: Effective office management - May 2014;
Professional Sales Manager - February 2005

Edukacja

Logo
Ekonomia, zawodowe
Studium Policealne

Specjalizacje

Administracja biurowa
Sekretariat/Recepcja
Administracja biurowa
Wprowadzanie/Przetwarzanie danych
Administracja biurowa
Zarządzanie biurem i administracja
BHP/Ochrona środowiska
Nadzór
Zakupy
Inne

Zainteresowania

Customer Service, Microsoft Office, Oracle, Process Improvement, Customer Satisfaction.

Inne

Driving License: B category;
Languages: English - B2.