Michal Jankowski

Operations Coordinator, Univeristy Student Union, Inc.
Los Angeles, zagranica

Języki

polski
ojczysty
angielski
biegły
niemiecki
podstawowy

Doświadczenie zawodowe

University Student Union, Inc.
Operations Coordinator
• Direct day-to-day facility operations of a 260,000 sq. ft. facility
• Hire, train, supervise, and evaluate 27 employees
• Develop and manage $300,000+ annual department budget
• Develop, implement, and assess numerous large scale employee training and development retreats, seminars, and sessions – multiple educational and training sessions presenter
• Responsible for development, implementation, and assessment of long and short term strategic plans
• Manage the Event Services department
• Respond to emergencies in the facility, such as earthquakes, fire alarms, incidents and accidents, medical emergencies
• Planned, coordinated, and evaluated small to large scale events (Hillary Clinton and Barbara Boxer rallies, Governor Arnold Schwarzenegger visit, California State Univeristy, Northridge - Matador Nights, various college campus cultural events)
University Student Union, Inc.
Operations Supervisor
• Performed office manager duties – equipment and supplies inventory, asset management, and other office tasks
• Hire, train, supervise, and evaluate seven employees
• Oversee day-to-day operations of 33,000 sq. ft. satellite conference facility and student activities center
• Oversee $277,000 annual budget
• Perform, assign, and oversee minor to complex maintenance repairs
• Responsible for purchasing, operating, and troubleshooting various simple to complex AV equipment
• Available on call 24/7
University Student Union, Inc.
Operations Assistant
• Train, supervise, and evaluate six Building Managers
• Generate work schedules and various projects for student assistant employees
• Assist the department manager in day-to-day operations of the facility
• Work as a liaison between the SSU and the Facilities Maintenance department
University Student Union, Inc.
Building Manager
• Setup various small to large scale events
• Provide excellent customer service
• Operate and troubleshoot various AV equipment
University Student Union, Inc.
Facilities Maintenance Apprentice
• Assists the Facility Maintenance Engineer in the general upkeep, repair and maintenance of the University Student Union
• Performs basic skilled tasks in the field of carpentry, ceiling tile repair, wall repair, framing, demolition and interior construction and repair work
• Performs minor repairs on plumbing system
• Performs minor repairs on circuits, small appliances and audio-visual equipment
• Performs minor repairs to doors, locks, safety and security hardware, cabinets and office furniture
• Completes and processes work orders in a timely manner
• Performs installation of surface conduit, wire pulling and fixtures troubleshooting
• Performs various preventative maintenance tasks such as changing filters, changing belts, etc.
• Performs other duties as assigned
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Grill Bar Assistant Manager
Professional Event & Catering Service 19 HOLE
• Planned, organized, managed, controlled, and evaluated daily operations of a driving range grill bar
• Negotiated arrangements with clients for caterings and use of facilities for small to large scale events
• Oversaw arrangements with suppliers for food, beverage, promotional materials, and other supplies
• Oversaw daily maintenance, upkeep, and aesthetical appearance of the dining facility and an adjacent mini golf course
• Designed menus, restructured operational procedures and services to be offered
• Provided highest quality customer service, resolved customer complaints, and ensured health and safety regulations
• Assisted with staff recruitment, training and development, and performance evaluation
• Prepared and served food and drinks
• Acted as a designated Polish-English translator

Szkolenia i kursy

• Polish Driver's License - cat. B
• California Driver’s License: Defensive Driver Certified
• CPR and First Aid Certified

Edukacja

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Educational Leadership and Policy Studies - Higher Education Administration, magisterskie
California State University, Northridge
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Business Administration - Marketing, licencjackie
California State University, Northridge

Specjalizacje

Edukacja/Szkolenia
Uczelnie

Zainteresowania

• Professional Areas of Interest and Research:
o Facility Management and Operations; International Students and Education; Student Development through Campus Involvement and On-Campus Employment; Millennial Generation; Student Services; Marketing;
• Personal:
o Soccer; International Cuisine; Novelty Merchandise Design;

Organizacje

• Active Member, Association of College Unions International
o Conference planning team (Northridge 2007) and multiple educational sessions presenter
• Vice President, Phi Beta Delta - Honor Society of International Scholars
• Speaker and Consultant, Student Panel for International Curriculum and Education
• Member, Pi Lambda Theta - Honor Society and Professional Association for Educators
• New International Student Orientation Leader and International Students’ Mentor

Inne

• Cultural Literacy: Polish, American,
• Gallup’s StrengthsQuest™ Top Five: Adaptability, Belief, Competition, Significance, Empathy
• Myers Briggs: ESFJ
• Computer: MS Office, EMS Enterprise, Adobe Photoshop, Qqest TimeForce (attendance and payroll)

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