Katarzyna Wolak

- Coordinating the work of reception
- Managing the office fit out, furniture, phones
- Responsible for Car Fleet management
- Overseeing design, planning and maintenance of office facilities
- Analysing expenses from facilities budget,
- Managing travel for employees (buying tickets, booking hotels, visas)
- Dealing with suppliers regarding phones, office equipment/supplies, post and couriers etc.
- Finding new suppliers (doing research, negotiating contracts, terminating contracts)

- Dealing with property management by liaising directly with building administrators, landlords & tenants.
- Dealing with all queries from tenants/landlords with regards their apartments, bills & maintenance/upkeep issues.
- Organising ad hoc repairs (via contracted workmen) as soon as issues arise & ensuring appropriate parties are billed.
- Dealing directly & over the phone with English-speaking clients.
- Representing landlords at administration meetings & ensuring essential information cascaded (as appropriate).
- Checking apartments & inventory when tenants move in & out, as well as ensuring security of properties & keys.
- Dealing with tenants, such as undertaking negotiations with ‘protected’ tenants.
- Working closely with company lawyer to correspond with tenants, courts & municipality officials.
- Dealing with company accountant to ensure rental payments are accurate & up to date & chasing tenants re outstanding debts.
- Preparing & signing new contracts with tenants.
- Processing bank transfers on-line from landlords` accounts.
- Translating ad-hoc information & documents
- Supervising a maintenance man

March-September 2007 - transition in the UK
From October - office in Poland
& Accountant duties:
- Preparing: Annual Reports, quarterly and year end accounts, cashflows, AFTs, accruals, bank reconciliation
- Reviewing and posting journals
- Investment and AVC accounting
- Preparing internal documentation
- Consistently delivering high quality work while meeting deadlines
- Working on: Navision, Cashfac
& Member of Charity Fund
& Member of Social Fund
& Representing company during job fairs

Administrator duties:
- Processing: Data Change, New Entrants, Transfers-in, Transfers-out, DSS cases
- Updating Scheme Specifics after reviewing audited cases
- Preparing letters to scheme members
- Working on: Open, Genesis

Cash Applier duties
- Generating reports (daily, weekly and the month end)
- Daily contact with customers
- Working on: SAP (module AR)

Main duties:
- Delivering high quality service during banquets and conferences
- Maintaining professional and friendly relationships with top-level clients
- Dealing with customer queries
- Supervising junior staff