Jadwiga Żurad

• participation in transition of processes from France (6.2017)
• performing Accounts Receivable activities: cash application, internal trade payments, payments run
• preparing Accounts Receivable reports: intra group, overdue, KPI, dispute and discussion
• performing Credit Management activities: preparing report for provisions for bad debts customers, monitoring and
processing doubtful customers
• performing Banking activities: processing banking transactions, performing monthly reconciliation for bank accounts as per SOX control requirements
• ensuring month-end closing activities: reports and accounts reconciliations
• ensuring support and relevant information for internal and external audit
• improvement of processes driving to increase efficiency of team’s activities
• creation and update of procedures
• training and supervision of junior team members

French – Polish
Polish – French

• participating in creation of Customer Service department
• responsible for daily service delivery in terms of consumer finance products
• verification of customers documentation and compliance checks execution
• queries resolution (phone/written communication)
• collaborative work with internal client, Risk Management and Sales department
• providing high quality of service and achieving internal and external customer satisfaction
• responsible for creation and update of procedures
• identifying changes and improvements to be implemented
• training and supervision of junior team members

• participation in transition of process from France (9-10.2012)
• execution of assigned internal controls of cash allocation and application process
• performing Accounts Receivable activities: cash allocation and accounts reconciliation
• running and preparing internal reports
• solving issues related to the process
• preparing payments run
• ensuring month-end closing activities
• solving queries received from Operational Companies, Regional Management and other departments

• participation in transition of process from the Republic of South Africa
• payments collection via phone and email
• communication with internal and external customers in a professional, effective and efficient manner
• preparing internal reports
• participating in routine calls with stakeholders and onshore department
• delivering operational targets (KPI, SLA)

• participation in transition of process from France
• processing of accounting documents (purchase and sales invoices, travel expenses)
• preparing and processing payments run
• review and reconciliation of GL accounts
• ensure month-end closing activities (month-end journal entries, BPM Reporting, intercompany accounts reconciliations)
• preparing statutory financial statements
• cooperate with internal and external clients
• ensure support and relevant information for internal and external audit

• solving supplier’s queries, received via telephone, email and fax, in a timely and efficient manner
• processing of accounting documents (purchase and sales invoices, travel expenses) in accordance with the defined procedures and client's requirements
• dealing effectively with clients’ and suppliers’ requests