пропозиції роботи
Edyta Schmidt
Senior CRC representative, General Electric Budapeszt
Dołącz do GoldenLine i obejrzyj pełny profil tej użytkowniczki
Zobacz pełny profil
Umiejętności
Zadowolenie klienta
Angielski
Microsoft Excel
Microsoft Office
Microsoft Word
Negocjacje
Project Management
SAP
Zarządzanie zespołem
Obsługa klienta
Języki
węgierski
ojczysty
polski
biegły
angielski
dobry
Doświadczenie zawodowe
Customer Service Representative
Answer incoming customer and cross functional contacts
Initiate outbound contacts with the customers to respond to any enquiries
Ensure customers and other GE functions are communicated to effectively
Undertake all aspects of customer order management (order entry, order book maintenance and proactive notification)
Document all customer related activities
Responsible for customer data entry and data maintenance (e.g. customer knowledge base, pricing records and customer master file)
Creation of customer documents and notification (order confirmation, invoices and statements etc)
Resolve all customers complaints to the customer satisfaction and to proactively seek to identify root cause and prevent reoccurrence
Initiate outbound contacts with the customers to respond to any enquiries
Ensure customers and other GE functions are communicated to effectively
Undertake all aspects of customer order management (order entry, order book maintenance and proactive notification)
Document all customer related activities
Responsible for customer data entry and data maintenance (e.g. customer knowledge base, pricing records and customer master file)
Creation of customer documents and notification (order confirmation, invoices and statements etc)
Resolve all customers complaints to the customer satisfaction and to proactively seek to identify root cause and prevent reoccurrence
Assistant of the HR manager
Volánbusz Zrt. Budapest
Controlling and improvement of HR processes related cafeteria system
Edukacja
Kierunek Ekonomia i Zarzadzanie, magisterskie
College of Modern Business Studies Budapest
Specjalizacje
Obsługa klienta
Finanse/Bankowość/Ubezpieczenia
Organizacje
General Electric C&I - Power Controls
Grupy
