пропозиції роботи
Arkadiusz Ujma
Regional Sales Manager at CPM Ireland
Irlandia,
zagranica
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Umiejętności
B2B
bankowość
Nadawanie
Call Center
Zarządzanie wydajnością
kwalifikacja CIPD
Coaching
Cold Calling
Umiejętności komunikacyjne
CRM
Doświadczenia klienta
Zadowolenie klienta
Wsparcie klienta
D2D
Pracowitość
Sprzedaż bezpośrednia
Ekonomika
Entuzjasta
Finanse
Przywództwo
Zarządzanie
Marketing
Merchandising
Objection Handling
Public Relations
Publikacje
Sales
Self-motivated Individual
Social Media
Przywództwo w zespole
Szkolenie
Upselling
Obsługa klienta
Prawo jazdy kat B
•I am an enthusiastic individual.
• I enjoy a challenge.
Target driving
Hard Sale
• Skills and experiences in sales, management and administration.
• Consistently achieved high standards and exceeded company targets.
• Fluent in English and Polish.
• Ability and experience in managing a team and training new staff.
• A team player.
• Computer literate.
• Outstanding customer service skills.
• Highly numerative with good analytical skills.
• Profound business sense.
• I maximize profits while minimizing costs.
• Overcome competitors by increasing competitive knowledge, market intelligence
• I am able to innovate and operate incentive schemes to attract customers and m
Sales Mentality Education
Języki
angielski
podstawowy
polski
podstawowy
Doświadczenie zawodowe
Regional Sales Manager
PINERGY
.Main Duties
• Managing a team of Field Sales Representatives;
• Managing, supporting and motivating staff in order to ensure the achievement of required sales targets and identify training needs;
• Contributing to the continuous improvement of processes within the business;
• Planning and managing of daily site operations within agreed budgets and timescales;
• Ensuring that customers are provided with comprehensive advice on the product sold
• Liaising with marketing department and other areas of the business as required in order to meet customers’ needs.
Achievements
• Development and delivery of a regional sales strategy focused on achieving targets and providing exceptional customer service;
• Managing of all aspects of the sales cycle including initial contact through to successful subscriptions and resulting commissions awarded to staff;
• Displaying a ‘hands on’ approach at all times;
• Maintaining excellent knowledge of the company’s and he competitor’s products/packages;
• Conducting staff appraisals to ensure continuous improvement and development of the team.
• Managing a team of Field Sales Representatives;
• Managing, supporting and motivating staff in order to ensure the achievement of required sales targets and identify training needs;
• Contributing to the continuous improvement of processes within the business;
• Planning and managing of daily site operations within agreed budgets and timescales;
• Ensuring that customers are provided with comprehensive advice on the product sold
• Liaising with marketing department and other areas of the business as required in order to meet customers’ needs.
Achievements
• Development and delivery of a regional sales strategy focused on achieving targets and providing exceptional customer service;
• Managing of all aspects of the sales cycle including initial contact through to successful subscriptions and resulting commissions awarded to staff;
• Displaying a ‘hands on’ approach at all times;
• Maintaining excellent knowledge of the company’s and he competitor’s products/packages;
• Conducting staff appraisals to ensure continuous improvement and development of the team.
Sales / Leader
BSkyB
Main Duties
• Direct sale of Sky’s products to customers;
• Face to face representation of the brand to new and existing customers;
• Effective people management, supporting and motivating staff, team leading and training new hires;
• Providing the best customer service and solutions for Sky’s customers;
• Being actively involved in retail with responsibility for achieving sales targets, KPI’s and reaching deadlines;
• Consulting existing customers to identify needs and matching them with suitable products.
Achievements
• Being the No.1 top sales agent in the team of 12 in Co. Meath and Westmeath on continuous basis by achieving over 120% of monthly targets;
• Being nominated to provide training to colleagues on effective sales techniques based on own sales skills and methods used.
• Direct sale of Sky’s products to customers;
• Face to face representation of the brand to new and existing customers;
• Effective people management, supporting and motivating staff, team leading and training new hires;
• Providing the best customer service and solutions for Sky’s customers;
• Being actively involved in retail with responsibility for achieving sales targets, KPI’s and reaching deadlines;
• Consulting existing customers to identify needs and matching them with suitable products.
Achievements
• Being the No.1 top sales agent in the team of 12 in Co. Meath and Westmeath on continuous basis by achieving over 120% of monthly targets;
• Being nominated to provide training to colleagues on effective sales techniques based on own sales skills and methods used.
Sales Expert / Deputy Assistant Managers roles
Dixons Retail Currys / PcWorld
Main Duties
• Responsible for opening and closing of the store;
• Cash handling, safety checks, delegating tasks to staff;
• Actively involved in retail with responsibility for achieving sales targets and KPI’s with stipulated deadlines
• Planning store layout and merchandising to ensure maximum sales;
• Effective people management, team leading and training new staff;
• Building rapport with clients to identify their needs and recommending the most suitable products;
• Familiarizing myself with the latest technology and devices.
Achievements
• Sales in the excess of €640k (2013) (42% of which were sales of affiliated products i.e. antivirus, carrier bag; target 18%);
• One of the top 5 salesmen among a team of 30 on a continuous basis;
• The first to pass the DSG Ireland’s ‘black ops’ exam in a class of 40 consisting of the PCWorld’s managers, assistant managers and sales staff;
• Nominated to provide staff in Cork with a training on how to use displays to maximize their sales potential; also involving an overview of effective sales tools based on techniques used by myself on a daily basis;
• Transferred to a worse performing unit in order to increase sales margins of the store;
• Merchandising layouts designed by myself proved effective, boosting the sales margins of the store, with subsequent implementation in other stores throughout Ireland resulting in 30% increase in the overall profit.
• Responsible for opening and closing of the store;
• Cash handling, safety checks, delegating tasks to staff;
• Actively involved in retail with responsibility for achieving sales targets and KPI’s with stipulated deadlines
• Planning store layout and merchandising to ensure maximum sales;
• Effective people management, team leading and training new staff;
• Building rapport with clients to identify their needs and recommending the most suitable products;
• Familiarizing myself with the latest technology and devices.
Achievements
• Sales in the excess of €640k (2013) (42% of which were sales of affiliated products i.e. antivirus, carrier bag; target 18%);
• One of the top 5 salesmen among a team of 30 on a continuous basis;
• The first to pass the DSG Ireland’s ‘black ops’ exam in a class of 40 consisting of the PCWorld’s managers, assistant managers and sales staff;
• Nominated to provide staff in Cork with a training on how to use displays to maximize their sales potential; also involving an overview of effective sales tools based on techniques used by myself on a daily basis;
• Transferred to a worse performing unit in order to increase sales margins of the store;
• Merchandising layouts designed by myself proved effective, boosting the sales margins of the store, with subsequent implementation in other stores throughout Ireland resulting in 30% increase in the overall profit.
Car Sales Executive
Main Duties
• Maximising profits by upselling products and using business savy to effectively close sales;
• Demonstrating expertise in negotiating sale prices of new, used and trade in vehicles, as well as, arranging credit applications;
• Conducting market research and analysis of services etc. provided by competitors;
• Developing and maintaining of new and existing relationships with customers.
Achievements
• Achieved and exceeded sales targets of 115% which resulted in being regarded as the top-ranked sales adviser on a continuous basis (sales achieved 105%-120%);
• Sales of over 105 vehicles in a period of six months (target 70);
• Developed and maintained expert product knowledge which benefited in building relationships with over 280 new customers;
• Maximising profits by upselling products and using business savy to effectively close sales;
• Demonstrating expertise in negotiating sale prices of new, used and trade in vehicles, as well as, arranging credit applications;
• Conducting market research and analysis of services etc. provided by competitors;
• Developing and maintaining of new and existing relationships with customers.
Achievements
• Achieved and exceeded sales targets of 115% which resulted in being regarded as the top-ranked sales adviser on a continuous basis (sales achieved 105%-120%);
• Sales of over 105 vehicles in a period of six months (target 70);
• Developed and maintained expert product knowledge which benefited in building relationships with over 280 new customers;
Sales Assistant / Engineer
Sovereign Projects Ltd.
Main Duties
• Service and maintenance of heating systems (gas and oil), refrigeration and ventilation (AHV) systems nationwide.
• Efficiently completing all administrative duties.
• Delivering excellent customer service and managing new and existing customer accounts.
• Travelling around Ireland to provide and promote the service.
• Managing a team of 10 engineers.
• On site project leader / supervisor, delegating tasks to a team, successfully achieving goals within set time limits.
• Constantly recognized for delivery of a high standard quality service.
• Service and maintenance of heating systems (gas and oil), refrigeration and ventilation (AHV) systems nationwide.
• Efficiently completing all administrative duties.
• Delivering excellent customer service and managing new and existing customer accounts.
• Travelling around Ireland to provide and promote the service.
• Managing a team of 10 engineers.
• On site project leader / supervisor, delegating tasks to a team, successfully achieving goals within set time limits.
• Constantly recognized for delivery of a high standard quality service.
Director / Owner / Self Employee
Self-employed – Auto Parts Sales / Car Sales
Main Duties
• B2B Sales and avertisment in social media;
• Successfull running website with daily updates;
• Professional service, buying cars and selling auto parts. Providing advice to customers with an in depth knowledge of products and mechanics;
• Business strategy planning, recruitment of staff and advertising services in all media;
• Responsible for training staff to deliver a high standard of customer service, managing all finances and customer accounts.
Achievements
• In a competitive environment, used innovative and creative selling technics to increase revenue growth and profit margin;
• Effectively built customer relations reaching over 90 new customers.
• B2B Sales and avertisment in social media;
• Successfull running website with daily updates;
• Professional service, buying cars and selling auto parts. Providing advice to customers with an in depth knowledge of products and mechanics;
• Business strategy planning, recruitment of staff and advertising services in all media;
• Responsible for training staff to deliver a high standard of customer service, managing all finances and customer accounts.
Achievements
• In a competitive environment, used innovative and creative selling technics to increase revenue growth and profit margin;
• Effectively built customer relations reaching over 90 new customers.
Car Mechanic / Sales Assistant
SEAT,SA
Main Duties
• Analysis of sales statistics and actions to create new processes ensuring more effective planning and improvement in sales;
• In a competitive environment, used innovative and creative selling technics to increase company growth and profit margin.
• Performing walk around with customers and providing advice on suitable automobiles and arranging test drives.
• Market research and analysis competitors
• Explaining the capabilities, features and characteristics as well as helping customers understand warranties and services.
• Servicing and selling cars and car parts in line with high company standards, ensuring customer satisfaction.
• Maintaining showrooms, displays and greeting customers in a professional and friendly manner.
• Full knowledge of the entire range of products, accessories, prices and the operation of vehicles.
• Diagnosing malfunctions, pricing and performing repairs as well as safety checks.
Achievements
• Began as unpaid work experience and being offered a full time position after exceeding the company’s expectations;
• Effectively built customer relations reaching over 150 new customers.
• Analysis of sales statistics and actions to create new processes ensuring more effective planning and improvement in sales;
• In a competitive environment, used innovative and creative selling technics to increase company growth and profit margin.
• Performing walk around with customers and providing advice on suitable automobiles and arranging test drives.
• Market research and analysis competitors
• Explaining the capabilities, features and characteristics as well as helping customers understand warranties and services.
• Servicing and selling cars and car parts in line with high company standards, ensuring customer satisfaction.
• Maintaining showrooms, displays and greeting customers in a professional and friendly manner.
• Full knowledge of the entire range of products, accessories, prices and the operation of vehicles.
• Diagnosing malfunctions, pricing and performing repairs as well as safety checks.
Achievements
• Began as unpaid work experience and being offered a full time position after exceeding the company’s expectations;
• Effectively built customer relations reaching over 150 new customers.
Sales Assistant / Accountant
Point Payments
• Greeting and serving customers in professional manner.
• Communicate effectively and confidently with customers
carrying out transactions in line with company standards.
• Cash handling involving large amounts of money, data entry and transfer money between accounts.
• Responsible for security operations including opening and closing store.
• Communicate effectively and confidently with customers
carrying out transactions in line with company standards.
• Cash handling involving large amounts of money, data entry and transfer money between accounts.
• Responsible for security operations including opening and closing store.
Edukacja
, magisterskie
The Chartered Institute of Personnel and Development CIPD
Marketing/Marketing Management, General, magisterskie
Supervisory Management
, magisterskie
DSG Ireland Expert Sales Skills and Selling Techniques
Certification FETAC Level 5, magisterskie
Accounts & Payroll
Certification FETAC Level 5, magisterskie
Customer Care & Sales Representative
, magisterskie
Handling Refrigerant
Car mechanic Technician, magisterskie
Professional High School
Specjalizacje
Sprzedaż
Zarządzanie sprzedażą
Organizacje
Wolontariat:
- Promotion w Red Bull
- Charity Agent w Irish Cancer Society
- Charity Agent w Irish Homeless Society
- Promotion w Red Bull
- Charity Agent w Irish Cancer Society
- Charity Agent w Irish Homeless Society
