Angelika Tołysz

Customer Service Coordinator
Warszawa, mazowieckie

Doświadczenie zawodowe

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Customer Service Coordinator
Stora Enso Narew
− identifying and removing deficiencies in supply chain
− contributing to & developing work procedures of Supply Chain
− daily communication with sales offices / customers & production planning
- order processing & invoicing/crediting
− delivery planning and stock follow-up
− taking care of sample requests & claims
− monitoring customer sales plan, market quota, credit limits, overdue payments and taking required action
− maintaining customer related system data and price agreements
− daily contact with internal stakeholders in sales, production planning and logistics to ensure proper and proactive information exchange
RR Donnelley Europe Sp. z o. o.
Client Service Executive
- customer service to German speaking clients , back-office duties to the German RR Donnelly dept., Duesseldorf
-maintaining & building relations with clients
-enabling smooth operation & flow between the customer & the company depts.
-launching new customers projects together wih Marketing Dept.
CBRE Corporate Outsourcing Sp. z o.o.
Real Estate Portfolio Analyst
-maintaining data records associated with commercial properties
-abstracting, validating an sense check of lease documents
-management and filing of all contracts and documents associated with property management
-day to day coordination of the portfolio
- creating reports for internal use
CBRE Corporate Outsourcing Sp. z o.o.
Inspections Coordinator
-arranging and coordinating property inspections and auctions
-custmor service to English speaking customers
-preparing and conducting language courses for internal use
-coaching and support to junior members of the team
Inter Europol Piekarnia Szwajcarska S.A.
Asystentka, Specjalista ds. Eksportu
Assistant/Assistant to the Board

- administrative assistance to the Management Board
-maintaining the Board's and office calendar
-translation of documents, interpreting during business meetings
-arranging and coordinating business trips and meetings

Export Specialist
- customer service to English, German and other European Clients
- dealing with day-to-day export department tasks,
- assisting and reporting to the export manager
- preparing presentations and leaflets for International FMCS Fair
- providing support for Business Clients via phone, email, chat

Edukacja

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lingwistyka stosowana, magisterskie
Uniwersytet Marii Curie-Skłodowskiej w Lublinie
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lingwistyka stosowana, licencjackie
Uniwersytet Marii Curie-Skłodowskiej w Lublinie

Specjalizacje

Transport/Spedycja
Spedycja