Alberto Valdavida

- Managing accounts/clients and responsible for supplying the required candidates.
- Working closely with other recruiters to coordinate language specific orders.
- Working closely with marketing department to arrange/design the most efficient campaigns

. Supporting the Iberia recruitment project during the transition, until going live

including preparation, data collection and implementing the new systems and

procedures.

· Recruiting and selecting candidates for a world-leading agri-business company, Syngenta.

· Implementing general hiring standards for all classes of employment, including: design of application forms; standardization of screening; interviewing,

· Liaising with job agencies to ensure required number of candidates,

- Human resources and contact center activities for employees of a major banking corporation and data communications and telecommunications equipment manufacturer worldwide: phone call, webchat and e-mail handling in English, Spanish

- vast knowledge in multiple client applications and policies, proactiveness in process improvement

- responding to queries to ensure first call resolution, undertaking troubleshooting and identifying issues

- recording and prioritizing tasks, timely handoff to processing teams if needed

- assisting managers with reporting

. Customer care agent, dealing with the customers of ASOS.com, the biggest store

online of clothes, solving their problems with their parcels: phone calls, e-mails and

social media handling in English and Spanish

. Supporting the HR department during the recruitment processes for Spanish speakers

. Temporary assignment, assisting the Recruitment team in the job fair - “JobMesse

2012” in Bielefeld (Germany)

. Temporary position assisting Paddy Power department (betting house) during the

Grand National (Horse race) in their office in Dublin (Ireland)

Organizing and delivering commercial campaign at Vuelta de España 2009