Agnieszka Kalita

Sales Team Manager Peek&Cloppenburg
Warszawa, mazowieckie

Języki

angielski
biegły
niemiecki
dobry
hiszpański
podstawowy

Doświadczenie zawodowe

Peek&Cloppenburg
Sales Team Manager
• Maintaining high standards of customer service
• Analysis of sales reports
• Management of wares economy
• Management of team and employees development
Peek&Cloppenburg
Cash & Administration Manager; Deputy Director of Store; Internal Logistic s Manager
• Administration ( organization of the employment process, management personnel files, registration of working time, cash settlement, accounting, contracts ordering, accounting for business travel)
• Management of internal shop logistics (shipment and acceptance of goods, cooperation with sales department, realization of customer orders)
• Maintaining high standards of customer service
• Planning daily budgets (including unit sales / productivity)
Inditex
Area HR Manager; South East Poland (brand: Stradivarius)
• Responsible for maintaining financial results and indicators of Customer Service
• Conducting comprehensive internal and external recruitment
• Auditing and budget management of sales and working hours
• Analysis and control reports (productivity, reports HR and KPI indicators)
• Supervision of 15 shops
Inditex
Regional Chief Cashier; South East Poland (all brands)
• Recruitment and training of cashiers
• Monitoring compliance with internal company procedures
• Supervision of 24 shops

Szkolenia i kursy

Additional Skills:
• Good working knowledge of: MS Office (Excel, Word, Powerpoint), Dialog (Paisy, Zina, Pep, Production), Intranet, Teta HRM-system
• Driving license for category B

Trainings:
• „Train the trainer“ training
• Coaching training
• Auditing training
• Effective leadership training
• Time management at work training
• Negotiation training
• How to effectively carry out a change training
• Providing feedback training
• Public speaking training

Edukacja

Logo
Human Resources Management, studia podyplomowe
School of Management and Banking in Kraków
Logo
Collegium Medicum, Department of Health, licencjackie
Uniwersytet Jagielloński w Krakowie
Logo
Faculty of Biology and Earth Sciences; Magister of Cell Biology, magisterskie
Uniwersytet Jagielloński w Krakowie

Specjalizacje

Human Resources/Zasoby ludzkie
Zarządzanie HR
Sprzedaż
Zarządzanie sprzedażą

Zainteresowania

• Travelling
• Fashion