Piotr Kierat

- Wdrożenie projektu baterii EV do Jaguar I-Pace
- Zarządzanie jakością produktu
- Rozbudowa nowopowstałej fabryki baterii do samochodów elektrycznych
- Wdrożenie systemu jakościowego oraz certyfikacja ISO oraz IATF

- Managing and supervision of Quality department: Supplier Quality Assurance, Outgoing Quality Assurance, Quality Planning, Customer Service & Service parts supply - (80 persons) - report to Company President
- Manage two outsourcing processes: Product Refurbish Center and Service parts W/H – KPI setup and monitoring results, audit and improvements
- Responsible for customer satisfaction in EU market of TV product
(manage of Field Failure, Product improvements and Production quality)
- Long and short term department strategy plan & KPI's - create and manage
- Manage and prevent Failure Cost of EU TV market
- Create and manage investment plan of Quality area
- Approve and manage new parts quality and supplier process control before mass production (First Part Approval)
- Process and Q-system Audit and control Suppliers Quality level of TV Parts (20 major local suppliers)
- New product quality assurance and Mass production quality control
- Plan and manage personal and department KPI's
- Budget plan and control of quality department (expense, tests, labor, investment)
- Service Subsidiary cooperation in customer trouble shooting
- Control of factory product quality level by issue solving and improvement measures

- Manage and supervise Customer Service part: Field Failure Rate, Field Cost Rate , SVC Parts, Refurbish - (10 persons) - report to Quality Team Leader
- Control of EU market product return from customer (cost, logistic, refurbish)
- Supervise Outsourcing company to cover Product Repair Center activity
- Analyze and prevention of Failure cost of EU market
- Analyze and manage EU product failure data and preventive action
- Guide and monitor of product improvement for Customer satisfaction
- EU Service centers troubleshooting
- Supervise Service parts warehouse and Parts supply chain for Europe
- Planning and manage service parts safety stock

- Lead project of create and implement of Database for Product Repair Center - (2 persons CS&IT)
- Design, test and implementation of new system for process control and quality data gathering
Achievements
Project complete in time with full success - database is used in few LG factories

- Manage process of defective product return from EU market
- Close cooperation with Marketing and Service Subsidiaries in all Europe
- Logistic and cost management - close contact with sedition companies
- Control of outsourcing company process - KPI setup, line balance, W/H, 5S
- Process and line improvements of outsourcing company (25 persons)
- Daily control of process efficiency and quality data analysis
- Analysis of Failure cost or EU TV market
- Weekly and Monthly reporting of Process efficiency and operation financial balance