пропозиції роботи
Joanna Synowiec
HR Data Analyst, CH2M Polska Services
Kraków,
małopolskie
Dołącz do GoldenLine i obejrzyj pełny profil tej użytkowniczki
Zobacz pełny profil
Umiejętności
Microsoft Office
Service Now
Zarządzanie zasobami ludzkimi - Human Resources
customer care
Customer Focus
English fluent, wrtiten and spoken
Analiza danych - Data Analysis
Driving licence, cat. B
Języki
angielski
biegły
Doświadczenie zawodowe
HR Data Analyst
CH2M Polska Services
- building, editing, updating, running and pulling reports from Oracle Discoverer
- running and pulling reports from Oracle Applications, Talent Dashboard, People Data Warehouse
- updating and maintaining organized library of existing reports
- working in PeopleSoft and Service Now (SNOW) to respond to requests and provide data to clients
- responding to ad-hoc report requests and data export requests, to provide appropriate media output, e.g. reports, Excel spreadsheets, charts, pivot tables
- communicating with clients and translating their needs into effective reports
- running and pulling reports from Oracle Applications, Talent Dashboard, People Data Warehouse
- updating and maintaining organized library of existing reports
- working in PeopleSoft and Service Now (SNOW) to respond to requests and provide data to clients
- responding to ad-hoc report requests and data export requests, to provide appropriate media output, e.g. reports, Excel spreadsheets, charts, pivot tables
- communicating with clients and translating their needs into effective reports
English teacher
Discovery School
Preparing and conducting classes according to the school curriculum
Customer Service Advisor (English language)
- undertaking initial diagnostics of the incident, using the tools available and resolving as many cases as possible on initial contact
- accurately recording and classifying all incoming incidents with the appropriate priority, category and incident summary details or error messages
- proactive flagging incidents where no knowledge solution was found
- meeting or exceeding the level of Service when responding to all incoming incidents
- accurate and timely hand off to other resolving teams
- accurately recording and classifying all incoming incidents with the appropriate priority, category and incident summary details or error messages
- proactive flagging incidents where no knowledge solution was found
- meeting or exceeding the level of Service when responding to all incoming incidents
- accurate and timely hand off to other resolving teams
Translator
Student Translation Office at the Jagiellonian University
Translating academic texts
Szkolenia i kursy
Oct 2006 – June 2007 The UNESCO Chair for Translation Studies and
International Communication
Business and legal translation course
International Communication
Business and legal translation course
Edukacja
English Philology, magisterskie
Pedagogical University of Cracow
English Philology, licencjackie
Jagiellonian University in Cracow
Specjalizacje
Human Resources/Zasoby ludzkie
Inne
Zainteresowania
Dance (mainly salsa), squash, swimming, running, recently snowboard, organizing integrating events
