Bartek Szymczak

Quality Manager
Warszawa, mazowieckie

Umiejętności

Zarządzanie zmianą stały rozwój Kaizen Lean Manufacturing Project Management Zapewnienia Jakości Zarządzanie jakością Quality System SPC

Języki

polski
ojczysty
angielski
biegły

Doświadczenie zawodowe

RWE IT Poland Sp. z o.o.
Quality Manager
Quality Manager, Quality Management Representative.
- Maintenance and development of the quality management system
- Direct reporting to the Management Board
- Managing Process Model of the organization
- The responsibility for external certifications including ISO9001, ISAE3402.
- The successful ISO 9001 certification in January 2013
- Responsibility for internal audit
- Conducting processes and projects audits
- Assessing maturity of the organization
- The implementation of continuous improvement processes.
- Defining and monitoring improvements in every area of your business.
- Implementation of Quality Circles.
- International cooperation with RWE Group in the field of quality
- Design and coordination of customer satisfaction surveys
- Consulting Project Managers in defining project specific processes.
- Promotion of IT project management methodologies
- Promoting the six sigma approach to process improvement
- Training of internal quality processes, project management tools, 6Sigma
- Mentoring projects carried out in accordance with 6Sigma
Atos Poland Global Services Sp. z o. o.
Quality Assurance Manager
- Improvement of existing Quality Management processes and guidelines
- Observation of compliance with Quality Management System
- Support of Program and Project Managers with regards to Quality Management standards
- Contact partner for clients with regards to Quality Management issues
- Support of customer satisfaction surveys
Hewlett-Packard Polska Sp. z o.o.
Process Quality Team Leader
Hewlett-Packard Polska Sp. z o.o.
- Leading Process Quality Team focused on implementation of CMMI in development projects. Including team management activities like setting up goals, work assignment, monitoring of progress, resource management, etc.
- Preparing center for CMMI SCAMPI-A Appraisal
- Coordination of CMMI Level 5 implementation in the Centre
- Coordination of innovation and improvement projects
- Designing and implementing of TQM plan, measurement, training and effective quality process mapping both on project level as well as on organization level.
- Coordination and conducting Internal Audits
- Defining and implementing measures and quantitative project management processes
- Involvement in defining business continuity management process
Hewlett-Packard Polska Sp. z o.o.
Six Sigma Program Manager
Hewlett-Packard Polska Sp. z o.o.
- Coordination of Six Sigma program in the centre
- Coaching Green Belt Projects.
- Certified Green Belt, leading Six Sigma Project on process improvement
Hewlett-Packard Polska Sp. z o.o.
Project Coordinator
Hewlett-Packard Polska Sp. z o.o.
Leading projects for external customer including all project management activities like gathering estimations, creating schedule, leading meetings, managing risks, monitoring and controlling project progress, preparation of formal documentation
Hewlett-Packard
Process Consultant
- Appling advanced subject matter knowledge to manage quality activities in solving common and complex business/technical issues within established policies.
- Providing guidance on project process improvements and recommending changes in quality alignment with business.
- Leading trainings on Organizational Standard Processes and tools.
- Providing guidance on applying Agile Methodology practices in projects
- Participation in CMMI SCAMPI appraisals as an auditor also in foreign departments

Szkolenia i kursy

• ITIL Expert
• Certified Risk Manager due to 31000 by BSI
• ITSM version3 Fundamentals
• School of KAIZEN by Warsaw University of Technology in 2010
• HP BMS Internal Auditor due to ISO and BSI standards
• Professional Business Communication by Victoria Trainings,
• Leadership and project team management by DOOR Training & Consulting,
• Effective negotiations by Biznes Edukator.
• Excellence in Interviewing by HP Centre of Leadership Excellence Delivery.
• ITSM version3 Fundamentals Exam passed with a score 100%
• Internal auditor ISO 9001 and BS7799 Certificate by DNV
• Certificate of Specialist in Total Information Security Management (TISM)
• Certificate of completion SEI “Introduction to CMMI” V1.2
• Certified Six Sigma Green Belt
• Advanced knowledge of MS Office and OpenOffice
• Intermediate knowledge of MS Project, Primavera TeamPlay, HP Mercury PPMC and Quality Centre
• Advanced knowledge of Microsoft SharePoint Portal – administrator
• Basic knowledge of computer languages ( Java, C++, VB, HTML, ORACLE SQL),
• Driving license category B, since 1997,
• Cambridge First Certificate in English in 1998,

Edukacja

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 Post-graduate study in the Warsaw University of Technology “Managing Information Quality and Security in the IT Enviro, studia podyplomowe
Politechnika Warszawska
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 Department of Production Engineering of the Warsaw University of Technology, Major: Management and Marketing, Speciali, magisterskie
Politechnika Warszawska

Specjalizacje

Zarządzanie jakością
Zapewnienie jakości

Zainteresowania

Photography, water sports, Inland Skipper Certificate, rock climbing, paragliding, Second degree in massage techniques

Grupy

Politechnika Warszawska
Politechnika Warszawska
Politechnika Warszawska jest najstarszą polską uczelnią techniczną. Od ponad 180 lat kształci kolejne pokolenia inżynierów, wnosząc istotny wkład w rozwój nauk technicznych.