Adam Wolszczak

Accountable for key transformation of operational activities in the Application Services business unit. Managed ongoing workforce planning, strategic project execution, KPI reporting, deal & delivery transformation and operational profit excellence programs. Oversaw financial operations, real estate, learning & development efforts. Monitored deal and delivery health, act as escalation point of contact and VP representative for ongoing business decisions.

Accountable to prepare and track to completion the operational strategy for the global delivery ($400M budget) inc. key strategic program execution, budget tracking, KPI, delivery assurance for the 10000+ people organization. Managed a global team responsible for ongoing operations quality and transformation of the global delivery units present in Americas, EMEA and Asia Pacific regions. Running a $10M+ global productivity improvement program focused operational margins, direct spend and operational efficiency in the delivery units.

Accountable to prepare and track to completion the operational Strategy for the EMEA cluster, inc. Balanced Scorecards preparation, Key Initiatives execution, investment tracking and key project execution for the 1000+ people in the region. Accountable for implementation and execution of the Delivery Assurance office in the EMEA cluster, which includes customer delivery tracking, go to green plans, KPI reviews and escalation management. Consults and interacts with the Senior Management level to achieve desired business and operational results.

Responsible for the Financial Operations processes which include business forecasting, actual delivery cost reporting, financial process improvements. Supporting Real Estate activities for various offices in the region with regards to business office maintenance support. Oversee actions of Communication & Internal Marketing focused on senior management and employee communication. Is accountable for overall procurement of the region, inc. contractor procurements , trainings, machinery and equipment. Is supporting the process of Resource Management, supply and demand analysis for managers, staffing activities, allocation analysis and people “bench” management.

Champions all quality related business initiatives, partners with and influences peers inside and outside the organization on EMEA level. Provides guidance on process improvements and recommends changes in alignment with business tactics and strategy for area of responsibility.

Manager of the Application Lifecycle Service Practice leading the team of 50+ professionals delivering Application Testing, Business Analysis, Project & Quality Management and PMO services for HP’s global customers. Ensures that IT projects and services are delivered by the team in accordance with respective agreements and business targets. Delivers strategic projects and acts a point of contact for Quality and Process (CMMI, 6sigma,ISO, Security) matters for HP Business Units and Client Management organizations. Supports development of new business opportunities and services working with Customers across Europe on IT assignments in the Government, FMCG and Telco industries.

Business Analysis and Quality Assurance manager of the Global Delivery Organization in Hewlett Packard; responsible for process and product quality inc. CMMI and Six Sigma. Manages the work of a group of ~35 analysts and testers in Warsaw / Manila offices. Oversaw the design and development of quality-related initiatives . business plans and ensured that organizations measures are aligned with our overall business objectives.

Provided general supervision, direction and technical expertise to the Quality Assurance team. Was responsible for day-to-day supervision of activities and resources of the team to achieve quality and cost-effective delivery. Planned, coordinated and monitored use of resources and lead the QA team services inc. testing, quality auditing, CMMI implementation supervision. Helped setup the Quality Assurance team in Phillipines and provided guidance on process improvements and recommends changes in alignment with business tactics and strategy for area of responsibility.

Was responsible for Total Quality Management planning and execution for key customers /accounts. The scope of work included test strategy creation, implementation, technical execution, complex test automation and control of quality progress. Oversaw the work of quality engineers, subcontractor companies on multiple projects and played support role during pre-sales projects.

Member of the Quality Assurance team ,responsible for advanced analytical quality assurance of applications during the whole project lifecycle and providing management with appropriate visibility into quality of the IT services.

e-Marketing Project Coordinator, responsible for company's e-marketing initiaitves.

Head of the “e-fficiency” e-marketing project.

Co-owner and Head of Internet & e-marketing projects for customers in Automotive, Manufacturing and Telco industries.