пропозиції роботи
Zofia Kędzierska
Team Leader CRC, Hewlett-Packard
Dołącz do GoldenLine i obejrzyj pełny profil tej użytkowniczki
Zobacz pełny profil
Języki
polski
ojczysty
angielski
biegły
szwedzki
biegły
niemiecki
dobry
Doświadczenie zawodowe
Team Leader CRC
Customer Service Representative with Swedish in one of the Accounts Payable Teams
- responding to customer and internal, phone and e-mail queries related to payments in Swedish and English, escalating issues, solving level one topics
- collaborating with other departments in order to solve issues
- taking care of the positive image of the company
- building relations with the customers
- training new employees on team
- from July 2010: team leader: running reports and reporting to the customer, evaluating other members of the team; organizing the teamwork, handling escalations
- responding to customer and internal, phone and e-mail queries related to payments in Swedish and English, escalating issues, solving level one topics
- collaborating with other departments in order to solve issues
- taking care of the positive image of the company
- building relations with the customers
- training new employees on team
- from July 2010: team leader: running reports and reporting to the customer, evaluating other members of the team; organizing the teamwork, handling escalations
Szkolenia i kursy
Excel training
FCE, CEA
Language courses: London, Vienna, Gothenburg
FCE, CEA
Language courses: London, Vienna, Gothenburg
Edukacja
Filologia szwedzka, magisterskie
Uniwersytet Jagielloński w Krakowie
Zainteresowania
Travelling, classic music, skiing, horse-riding, history
Inne
driving license, cat. B
Strong sides: Responsibility, creativity, communicativeness, analytical abilities. Attitude towards efficient action and effect. Abilities to work in team and under stress conditions. Great organizational skills.
Strong sides: Responsibility, creativity, communicativeness, analytical abilities. Attitude towards efficient action and effect. Abilities to work in team and under stress conditions. Great organizational skills.
