Umiejętności
Apple Support
Creative Skills
Marketing
Microsoft Office
Networking
Project Management
Remote User Support
Telekomunikacja
Microsoft Windows
Team player
Problem solving skills
Hardware Troubleshooting
Team Leader Management Skills
Help Desk IT / Support IT
Logical Thinking
CCTV IP
Customers Satisfaction Skills
Języki
urdu
ojczysty
angielski
biegły
hindi
biegły
arabski
dobry
polski
podstawowy
Doświadczenie zawodowe
IT Specialist
Inbox Computers L.L.C (Dubai)
Managing I.T Projects from A to Z and Completing them on time.
Guiding to team, educating them on products, motivating them and creating best environment in work and giving tasks to team.
Giving complete satisfaction to customers, providing end to end solutions in cost effective way and giving trainings.
Creating good relations with customers and vendors old and existence and developing client information details for promotions and marketing.
Surveying Market finding best equipments in best market prices.
Making quotation, AMC contracts, service reports, delivery orders etc for clients and managing goods inventory.
Giving remotely support to customers and fixing there devices issues
Handling government documentation of office such as visas, tenancy, medical, salary transfer etc.
Recruiting staff and designing for them job responsibilities.
Making Daily cash reports and handling daily cash.
Creating new clients and improving business for company by different marketing strategies.
Ability to work under high pressure.
Guiding to team, educating them on products, motivating them and creating best environment in work and giving tasks to team.
Giving complete satisfaction to customers, providing end to end solutions in cost effective way and giving trainings.
Creating good relations with customers and vendors old and existence and developing client information details for promotions and marketing.
Surveying Market finding best equipments in best market prices.
Making quotation, AMC contracts, service reports, delivery orders etc for clients and managing goods inventory.
Giving remotely support to customers and fixing there devices issues
Handling government documentation of office such as visas, tenancy, medical, salary transfer etc.
Recruiting staff and designing for them job responsibilities.
Making Daily cash reports and handling daily cash.
Creating new clients and improving business for company by different marketing strategies.
Ability to work under high pressure.
Service Manager
One Touch Technologies (Dubai)
Establishing networking environment by designing system configuration, directing system installation, defining, documenting, and enforcing system standards
designing and implementation of new solutions and improving resilience of the current environment
Maximizing network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with network architects on network optimization
Updating job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks and participating in professional organizations
Reporting network operational status by gathering, prioritizing information and managing projects
Upgrading data network equipment to latest stable firmware releases
Configuration of routing and switching equipment
Basic configuration of firewalls
Remote support of on-site engineers and end users/customers during installation
Remote troubleshooting and fault finding if issues occur upon initial installation
Speaking with customers via email and phone for initial requirement capture
Marking of network/ CCTV points on AutoCAD
Designing, drawing and execution of CCTV system, Access control
Assigning man power to project and maintaining the flow on various projects happening on the same time
Meeting the clients and close orders by providing exact solutions in cost effective way.
designing and implementation of new solutions and improving resilience of the current environment
Maximizing network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with network architects on network optimization
Updating job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks and participating in professional organizations
Reporting network operational status by gathering, prioritizing information and managing projects
Upgrading data network equipment to latest stable firmware releases
Configuration of routing and switching equipment
Basic configuration of firewalls
Remote support of on-site engineers and end users/customers during installation
Remote troubleshooting and fault finding if issues occur upon initial installation
Speaking with customers via email and phone for initial requirement capture
Marking of network/ CCTV points on AutoCAD
Designing, drawing and execution of CCTV system, Access control
Assigning man power to project and maintaining the flow on various projects happening on the same time
Meeting the clients and close orders by providing exact solutions in cost effective way.
Projekty
MARTINO GROUP (DUBAI)
Structured cabling for CCTV/Data/Voice termination, Switch/ Server Racks installations and etc.
Zakres obowiązków
More than 200 cameras installations, 08 Servers with different roles and policies, 100 users installation in different location with LAN/WAN connectivity, 16 biometric time attendance machine installation with network connectivity, telephone PABx system,Structured cabling for CCTV/Data/Voice termination, Switch/ Server Racks installations and etc.
Szkolenia i kursy
CCNA (CISCO CERTIFIED NETWORK ASSOCIATE.
MCITP (MICROSOFT CERTIFIED INFORMATION TECHNOLOGY PROFESSIONAL.
MCITP (MICROSOFT CERTIFIED INFORMATION TECHNOLOGY PROFESSIONAL.
Edukacja
Computer Science, licencjackie
University of karachi
Specjalizacje
Administracja biurowa
Zarządzanie biurem i administracja
IT - Administracja
Administrowanie systemami
IT - Administracja
Wsparcie techniczne/Helpdesk
Marketing
Marketing bezpośredni
Obsługa klienta
IT/Telekomunikacja
Zainteresowania
Bicycling, Reading Books, Playing Cricket.