Taras Skvarko

Taras Skvarko

Support Lead, ZoomSupport
Kraków, małopolskie

Umiejętności

Artlantis Studio C# C++ Debian Edge Mozilla Firefox Google Chrome Google Docs IntelliJ IDEA Java Linux Microsoft Office Networking System Mac OS X Python TeamViewer pomoc techniczna Unix Visual Studio MSSQL ArchiCad, AutoCad, Photoshop Windows OS Eclipse IDE Visual FoxPro Network troubleshooting Schematy elektryczne Engeenering Zoiper LogMeInRescue GoToAssist Applications Troubleshooting

Języki

ukraiński
ojczysty
angielski
biegły
rosyjski
biegły
polski
dobry

Doświadczenie zawodowe

Logo
Technical Support Manager
ZoomSupport
Logo
Technical Support Team Lead
ZoomSupport
Lead of team consisting of 17 high proffesional technical support agents in software and hardware troubleshooting of Windows/Mac based systems. Assisting agents in real time. Good management and tech skills. Working with customers on the phone and via chats/tickets system.
Logo
Senior Technical Support Specialist
ZoomSupport
Second line support
Logo
Technical Support Specialist
ZoomSupport
First line support

Edukacja

Logo
Computer Systems And Networks, magisterskie
National Lviv Polytechnic University
Logo
Computer Engeneering, inżynierskie
National Lviv Polytechnic University

Specjalizacje

IT - Administracja
Administrowanie systemami
IT - Administracja
Wsparcie techniczne/Helpdesk