Soufiane Hmiad

BI Consulting & System Administration
Casablanca, Casablanca-Settat, Morocco

Umiejętności

Adaptable to Changes Business Intelligence CCNA CRM CSS3 Hurtownie danych Bazy danych HTML 5 IT Hardware Support Linux Mac OS Microsoft Excel Microsoft Office Microsoft SQL Server Networking Oracle Outlook Remote Troubleshooting SQL Windows Server Microsoft Windows Oracle Database SAP BO Serwis i diagnostyka sprzętu informatycznego Service Now PL / SQL BI hardworking creative thinking time managemnet Adobe Photoshop (poziom podstawowy) Sugar CRM Power BI SAP BusinessObjects (aka BO) Comunication skills Windows System Integration Services (SSIS) Help Desk IT / Support IT

Języki

arabski
ojczysty
angielski
biegły
francuski
biegły

Doświadczenie zawodowe

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Business Intelligence Analyst
Grupo Avalon
▪ Analyze functional and technical needs and define the corresponding Datawarehouse architecture
▪ Using Microsoft BI tools to develop automated BI solutions. SSIS for loading Datawarehouses, analyzing multidimensional/tabular cubes with SSAS and creating reports/dashboards via SSRS and Power BI to meet the customer needs.
▪ Adapt, migrate and optimizing existing BI solutions for better analyze and noticeable performance
PRO Sp. z o.o.
Business Intelligence - developer
PRO
▪ Partnered with the company’s leadership to transform marketing data strategies
and leading solutions.
▪ Utilized SSIS to extract data from MySQL database, Excel and Google Sheets to
perform the transformation, cleansing and loading into the data warehouse.
▪ Utilized Power BI to create various analytical dashboards that depicts critical KPIs
along with slicers and dicers enabling end-user to make filters.
▪ Team up with Dev team to integrate the created dashboard on a custom CRM with
the required filters.
ATOS
Business Intelligence - developer
Atos
▪ Developed ETL packages for cleansing, data integration, transformation and
incremental loads in the data warehouse using Microsoft SSIS and Alteryx.
▪ Developed detail and summary reports, trend analysis reports and sub-reports
according to end user business requirements using Power BI.
▪ Designed an overview dashboard using SharePoint and SSRS.
ATOS
IT Support Analyst
Atos
Providing technical support to customers by phone, email, professional tools or via remote control, and transmit more complex problems to the appropriate level of support.
Environment: Windows server 12R2, Citrix, Windows 7/10, Office365, Lotus Notes, VPN, ServiceNow
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Digital Content Moderator
phone group
Monitoring online content and quality assurance
Review user requests and reported content by policy
Research and solving challenges in account usage
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Junior IT Support Specialist
Call center groupe
Training - Providing IT Technical Support to computer users by answering questions, resolving technical problems and maintaining a company's network, software and computer equipment.
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It support technician
TIMAR
Assist inferior employees, diagnosis and resolution of computer breakdowns.

Edukacja

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Business and information Systems Engineering, licencjackie
Faculty of Science and Technology SETTAT

Specjalizacje

IT - Administracja
Administrowanie bazami danych i storage
IT - Administracja
Administrowanie systemami
IT - Administracja
Wsparcie techniczne/Helpdesk
IT - Rozwój oprogramowania
Analiza biznesowa