Sławomir Wawrzyniak

Leading an engineering team of 7 SMEs around the globe.
Leading an architecture of switches and virtual routers and over 1000 virtual firewalls.
Engineering Red Hat based virtual firewalls, designing configuration, patching, automation, processes, documentation.
Automating processes with Ansible engine, bash scripting and other project depending.
Managing VMware Clusters.
Overseeing CIRATS (Compliance, Issue, Risk and APAR Tracking System).
Following Agile DevOps practices.
Mentoring.

- Develop and manage processes and procedures,
- Deal in both operational and project areas,
- Serve as a subject-matter expert, architect, developer,
- Oversee processes and procedures to streamline engineers work,
- Manage vLBF infrastructure enablement/commision on new data centres,
- Member of continuous development, integration, and automated delivery - DevOps,
- Manage, maintain, and troubleshoot the Brocade Vyatta product on dedicated OpenStack Softlayer environments,
- Provide network security expertise and analysis of customer application requirements,
- Gather customer security requirements for their Cloud environment,
- Manage from end-end firewall and load balancing appliances in physical infrastructure, over 1000 distributed in multiple data centers around the world,
- Deploy, configure and manage virtual machines and distributed virtual switches,
- Mentor and train engineers,
- Follow ITIL processes and practices,
- Periodically assess the network, and system data management logs to review, and provide corrective action to assure the alignment to applicable standards,
- Participate in on-call rotation,
- Adapted and conducted systems against the audit standards,
- Successfully planned and implemented project to enable Role Based Access Control, designed and enabled automation system users,
- Developed processes to help with onboarding, off boarding and account changes for a high volume environment by implementing, writing automated scripts and tasks.

o Planned infrastructure to install security systems at customer's facility worldwide,
o Provided technical support to customer regarding network structure and user management,
o Performed installation, commissioning and testing of security systems,
o Trained new employees and customers,
o Monitored effectiveness of all systems,
o Ensured the constant system function.
o Worked in 24/7 manufacturing environment,
o Participated in world-wide projects which involved 30% traveling time,
o Supported Project Team in the designing of the customer/project network,
o Supported deployment of Network Infrastructure at customer's premises,
o Ensured customers network infrastructure is highly available,
o Assisted other CSU teams in improving global CSU standards and procedures,
o Administered Linux/Windows - shell scripting, performance tuning, security policies implementation, proactive monitoring, update and patch management,
o Collaborated with the Data Management System administrator,
o Configured and installed new hardware and software,
o Established and maintained a support environment based on CSM to respond to customer requests and incident reports; determining underlying causes to reduce incident report levels,
o Ensured records and archives are maintained to support business requirements, such as backup schedules,
o Supported Product Security Network Operations as a contact to the centralized management at European Headquarters,
o Administered Redhat ES4.x servers and windows XP workstations running in a high availability production environment.

o 2nd Level Support for top-revenue customers and customer service,
o Investigated and troubleshoot faults and network outages within high-end wireless and microwave technologies (Harrison Stratex, Ceragon, Alvarion Walkair, Alvarion VL 5.4-5.8 GHz, Alvarion BreezeMax, Navini and WiMax technology), core network issues, Customer Support escalations and Customers connections: IP Ranges, MPLS, L2VPN, L3VPN, static routes, etc.,
o Supported field and 1st line engineers,
o DNS records research, A, PTR, NS, MX.
o Continuously monitored all network circuits,
o Point of contact for the network operations center,
o Created spreadsheets for all outages, giving start and end times, their duration and cause,
o Designed and implemented troubleshooting tools for Technical Agents,
o Created, Maintained technical and operational documentation.

o Provided helpdesk support,
o Monitored the state of quality of net and removed the damages,
o Configured, investigated and troubleshoot faults with network issues in operating systems,
o Worked with other systems to maintain DSL connections: Sync Checker, BOOTS,
o Maintained customer's database, created reports,
o Technical Sales Support,
o Created and maintained customer’s e-mail accounts, web spaces on the server,
o Worked in CRM environment: REMEDY and CMS .

o Provided helpdesk support,
o Configured and tested digital devices and network ends on ISDN and xDSL routers,
o Created VLANs and filters on MBANs,
o Monitored the state of quality of network and removed the damages,
o Performed periodical line measurements, located and fixed damages,
o Controlled of electric parameters and efficiency of links,
o Overseen the management of subcontracted work,
o Worked with CRM environment: BIN and CMS: TYTAN,
o Supported and worked with field engineers on the phone and on site.