Sławomir Peca

Sławomir Peca

IT infrastructure support - Lead Analyst
Katowice, śląskie

Języki

angielski
biegły

Doświadczenie zawodowe

Core Logic
IT infrastructure support - Lead Analyst
Core Logic Sp. z o.o.
Sopra Steria
Security Officer
Steria Polska Sp. z o.o.
Responsible for security policy at Steria Polska.
Internal audit of IT resources for compliance with security policies.
Supervision over permissions and protection of personal data
Security training for employees.
Participating in ISO27001 certification process.
Sopra Steria
Service Desk Team Leader
Steria Polska Sp. z o.o.
Sopra Steria
Service Improvement Analyst
Steria Polska Sp. z o.o.
Coordination and management of IT processes, (Incident and problem management, change management, configuration management).
Service Desk Team Leader's back up - discussing about new solutions, improvements , reviewing work, monitoring team performance , watching discipline among the team etc.
Sopra Steria
Service Desk Analyst (helpdesk agent)
Steria Polska Sp. z o.o.
Comprehensive IT support for business clients.
Work on Windows XP, Windows 7, Windows Server etc. using a wide range of tools and applications related to the service desk support.
Eurilogic Polska sp. z o.o.
Helpdesk agent
Eurilogic Polska sp. z o.o. / Steria Polska sp. z o.o.
1st line of IT support for english business clients (sub-contract with Steria)
RTV EURO AGD
Salesman
Euro RTV AGD
Logo
Business meeting coordinator , Barman
Hotel Radisson , Galway - Irlandia

Szkolenia i kursy

ITIL Foundation Certificate in IT Service Management

Specjalizacje

IT - Administracja
Wsparcie techniczne/Helpdesk

Zainteresowania

- New technologies
- Fitness
- Football

Grupy

Do you speak English?
Do you speak English?
English only. Everyone's invited!
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