пропозиції роботи
Robert Chaczko
Service Delivery Manager at IBM
Dołącz do GoldenLine i obejrzyj pełny profil tego użytkownika
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Umiejętności
sprzęt komputerowy
odzyskiwanie awaryjne
DNS
Elastyczność
Zarządzanie incydentami
Zarządzanie IT
IT Operations
Outsourcing IT
Zarządzanie usługami IT
ITIL
Wielojęzyczność
Networking
Outsourcing
Rozwiązywanie problemów
Serwery
dostarczanie usług
Zarządzanie usługami
Przełączniki
administracja systemami
Wdrożenie systemu
pomoc techniczna
Wirtualizacja
VPN
Magazynowanie
Windows Server
Microsoft Windows XP
Obsługa klienta
Języki
polski
ojczysty
chorwacki
ojczysty
angielski
dobry
włoski
dobry
Doświadczenie zawodowe
Service Delivery Manager
Managing the delivery of service to the internal accounts. Responsible for service delivered to customer according to contract. Responsible for compliance posture as well as customer’s satisfaction.
Infrastructure Service Manager
Supporting the compliance posture of all Infrastructure Shared Services by providing support to the TAESS service management and management team.
Running with various decommissioning and Service Activation projects. Maintaining healthchecks, vulnerability scannings, etc.
Running with various decommissioning and Service Activation projects. Maintaining healthchecks, vulnerability scannings, etc.
Repair Engineer
RANDOR COMPUTERS LTD
Reverse engineering faulty electronics and storage media to component level and root cause. Formulating appropriate corrective actions for the successful repair of data. Utilising software and hardware tools to effect an efficient repair or recovery. Documenting the diagnose and repair processes.
Data Recovery Specialist
DATA STUDIO
DATA RECOVERY PROFESSIONAL (main duties):
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Experience in overall data recovery process including direct contact with customers. Experience in data recovery using Ace Laboratory hardware PC-3000 UDMA, SCSI, Flash with Data Extractor software. Hands-on experience disassembling and repairing various HDD’s including replacing defective read/write head assemblies and transplant platters in a lab equipped with a laminar flow bench. Determining types of damage, repairing PCB’s (desoldering faulty SMD components). Repairing RAID-5 arrays. Examination of computer media using integrated Computer Forensics software X-Ways Forensics.
IT SUPPORT SPECIALIST (main duties):
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Providing outstanding outsourcing IT solutions to local clients including technical support to XP users via email, phone, remote access and on-site. Remote & on-site administration of Windows Server 2003/2008 servers (AD, DHCP, DNS, Terminal Server). Troubleshooting network infrastructure issues. Routers and switches maintenance.
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Experience in overall data recovery process including direct contact with customers. Experience in data recovery using Ace Laboratory hardware PC-3000 UDMA, SCSI, Flash with Data Extractor software. Hands-on experience disassembling and repairing various HDD’s including replacing defective read/write head assemblies and transplant platters in a lab equipped with a laminar flow bench. Determining types of damage, repairing PCB’s (desoldering faulty SMD components). Repairing RAID-5 arrays. Examination of computer media using integrated Computer Forensics software X-Ways Forensics.
IT SUPPORT SPECIALIST (main duties):
==============================
Providing outstanding outsourcing IT solutions to local clients including technical support to XP users via email, phone, remote access and on-site. Remote & on-site administration of Windows Server 2003/2008 servers (AD, DHCP, DNS, Terminal Server). Troubleshooting network infrastructure issues. Routers and switches maintenance.
Sales Representative / IT Administrator
WONDFO BIOTECH POLSKA (heavy equipment dealer)
IT Administrator duties:
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Network and systems administration, development of new IT technologies, implementing, configuring and maintaining Windows Server 2008, scheduling backups, disaster recovery testing, creating websites, supporting users remotely, configuring VPN, DNS, DHCP. Providing internal training sessions to get the staff familiar with new IT technologies.
Sales Representative duties:
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Management of overall import/export process including familiarity with Incoterms 2000. Inspecting and translating documents, arranging transport and payments. Creating advertisement projects for nationwide magazines, writing articles for press. Negotiating with the end-customers. Organizing exhibitions at international fairs.
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Network and systems administration, development of new IT technologies, implementing, configuring and maintaining Windows Server 2008, scheduling backups, disaster recovery testing, creating websites, supporting users remotely, configuring VPN, DNS, DHCP. Providing internal training sessions to get the staff familiar with new IT technologies.
Sales Representative duties:
=====================
Management of overall import/export process including familiarity with Incoterms 2000. Inspecting and translating documents, arranging transport and payments. Creating advertisement projects for nationwide magazines, writing articles for press. Negotiating with the end-customers. Organizing exhibitions at international fairs.
IT Specialist
Zakład ochrony p.poż i BHP (fire protection and safety)
Supervising LAN infrastructure, supporting users and troubleshooting desktop applications, installing and configuring hardware.
Junior IT Technician
URZĄD SKARBOWY w Jaworze (revenue office)
In the course of study I completed a compulsory 15-week practical placement - 5 weeks in Year 1, 2 and 3 respectively.
Supporting users in their daily problems with SAP, MS Office, local and network printers, viruses. Solving hardware, software and network issues. Installing & configuring workstations.
Supporting users in their daily problems with SAP, MS Office, local and network printers, viruses. Solving hardware, software and network issues. Installing & configuring workstations.
Szkolenia i kursy
Certyfikaty:
- ITIL Intermediate - Service Offerings and Agreements
- ITIL Intermediate - Planning, Protection and Optimization
- ITIL Intermediate - Release, Control and Validation
- ITIL Intermediate - Service Operation
- ITIL Foundation
- MCP - Microsoft Certified Professional
- MCSA - Microsoft Certified Systems Administrator
- MCDST - Microsoft Certified Desktop Support Technician
- X-Ways Forensics Training Certificate
- Certified training in Computer Forensics for expert witnesses
- ITIL Intermediate - Service Offerings and Agreements
- ITIL Intermediate - Planning, Protection and Optimization
- ITIL Intermediate - Release, Control and Validation
- ITIL Intermediate - Service Operation
- ITIL Foundation
- MCP - Microsoft Certified Professional
- MCSA - Microsoft Certified Systems Administrator
- MCDST - Microsoft Certified Desktop Support Technician
- X-Ways Forensics Training Certificate
- Certified training in Computer Forensics for expert witnesses
Edukacja
Computer Science, magisterskie
Wroclaw University of Technology
Computer Science, magisterskie
The Witelon Higher Vocational State School in Legnica
Specjalizacje
IT - Administracja
Administrowanie systemami
Zainteresowania
• Sport: football, gym, running, juggling.
• Music: play the electric guitar.
• Digital photography.
• Music: play the electric guitar.
• Digital photography.
