Radoslaw Pakos

-Monitoring, maintaining and analysing accounts receivable
-Performing month end closing activities
-Maintaining of customers credit limits, order release, customer accounts allocations, manual payment postings, customer master data amendments (SAP)
-Cooperating with commercial team and other departments
-Maintaining of Credit Management operating procedures
-Cooperating with credit/insurance rating agency (Atradius)
-Knowledge transfer from UK/transfer to new joiners

-Monitoring, maintaining and analysing accounts receivable ( Soplex )
-Performing month end closing activities (3rd party and intercompany account reconciliation, posting provisions)
-Maintaining of customers credit limits
-Cooperating with commercial tam and other departments
-Mantaining of Credit Management operating procedures
-Cooperating with credit rating egencies ( Coface ) and othr third party providers
-Taking care of department development by implementing changes andimprovements
-Knowledge transfer to new joiners
-Participating in global and ad-hoc projects
-Managing and developing the relationship with the clients using the phone-calls and emails mostly

-Managing and developing the relationship with the clients using the phone-calls and emails
-Took part in knowledge transfer from UK to Poland.
-Securing on time customer's payments, clarifying and allocating accordingly to the remittances provided by the customers
-Answering the phone-calls from the customers and dealing with their requests
-Working on overdue reports on daily basis
-Processing reconciliations if necessary
-Preparing the proposals for direct debit run and automatic statements for the customers on monthly basis
-Credit management performing (credit check, credit block)
-Generation of invoices, credit notes and statement of accounts as per clients requests
-Logging, processing disputes/queries through SAP/FSCM system
-Building very good relationship with sales representatives, account managers and local team based in the UK

O2C specialist

Managing OTC in day to day operations. Ensuring that the service levels meets the requirements of SLA (Service Level Agreement).
-Managing and developing the relationship with the clients using the phone-calls and emails
-Took part in knowledge transfer from UK to Poland.
-Securing on time customer's payments, clarifying and allocating accordingly to the remittances provided by the customers
-Answering the phone-calls from the customers and dealing with their requests
-Running random reports if needed
-Cooperating with credit rating egencies ( DNB ) and othr third party providers
-Processing reconciliations if necessary
-Preparing the proposals for direct debit run and automatic statements for the customers on monthly basis
-Credit management performing (credit check, credit block, order release)
-Generation of invoices, credit notes and statement of accounts as per clients requests
-Logging disputes through SAP/FSCM system

Accounts receivable specialist and credit control

-Collection of due amounts by letter and telephone calls from an identified list of customer accounts.
-Generation of invoices, credit notes and statement of accounts as per operations procedures.
-Implementing the companies credit control practices.
-Resolving disputes