Customer Service Specialist with German

Currently, for our client, leading airlines, we are looking for candidates with knowledge of English and German to work as a Customer Service Specialist.

Project information:

  • industry: Travel
  • Office location: Krakow
  • Working model: on-site / hybrid
  • Languages: English (B2) German (B2)
  • Type of employment: full time
  • Level: Junior
  • Remuneration: 7100 PLN gross + bonuses

Responsibilities:

  • Recommending travel products, providing support
  • Assisting customer to reserve and adjust flight booking transactions
  • Assisting customers to use website
  • Responding to general enquiries

Requirements:

  • Very good knowledge of English and German (at least B2 level)
  • Very good communication skills
  • Willingness to develop
  • Ability to work independently and in a team

 

We offer:

  • sharing the costs of sports activities
  • private medical care
  • life insurance
  • corporate products and services at discounted prices
  • free annual ticket with our airline, discounted tickets for a great number of airlines for you and your family
  • integration events
  • dental care
  • saving & investment scheme
  • sharing the commuting costs
  • charity initiatives
  • family picnics
  • MyBenefit platform

 

At Cyclad, we work with the best international technology companies to increase their potential in providing unique, modern solutions that shape the world of the future.

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Cyclad Sp. z o.o.
Kraków, małopolskie

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