ServiceNow Architect (CMA level), Warszawa - oferta pracy

ServiceNow Architect (CMA level)

Project information:

Industry: Consulting
Location: 100% remote
Type of employment: B2B
Budget: 200-240 net/hour / b2b
Project area: delivering architectural concepts on the Enterprise level of ServiceNow solutions
Project duration: Permanent
Project language: English
Start date: ASAP
Only candidates with citizenship in the European Union and residence in Poland

Project scope:

Design and customize ServiceNow applications, modules, workflows, and forms based on business requirements
Create full project documentation (HLD, LLD) and build implementation plans
Take end-to-end ownership of the implementation project
Deliver architectural concepts on an enterprise level, with ServiceNow as a key element of larger modules
Create scoped applications and troubleshoot custom scoped applications.
Work with VA Chat, including setting up a VA Chat, creating/editing topics, and troubleshooting VA Chat integrations
Create Flows and sub-flows, including setting integrations via FLOW Designer
Handle CMDB implementation, troubleshooting, and maintenance
Utilize advanced skills in ServiceNow scripting and work with highly customized ServiceNow Platforms
Work with Widgets, including troubleshooting and customization
Manage Agile sprint work and Kanban work
Provide alternative technical solutions or guidance as needed
Design and implement ServiceNow configurations including tables, fields, forms, reports, and dashboards
Perform unit testing, debugging, and troubleshooting to ensure the quality and stability of developed solutions
Create technical documentation including design documents, technical specifications, and test plans

Requirements:

Extensive experience working with ServiceNow platform, including configuration, customization, and administration
At least 7 years of experience in the role of ServiceNow Architect
Expert-level knowledge in Service Catalog and Request Fulfilment
Have proven experience with ServiceNow integrations with other third-party systems and applications using APIs, web services, and integration tools
Practice in the implementation of ServiceNow Mobile Application
Understand ITIL processes
Proven track record of successfully delivering large-scale ServiceNow implementations and projects
Being reliable and self-managing
Excellent analytical and problem-solving skills, with the ability to troubleshoot complex technical issues
Experience working in Agile or Scrum methodologies, with a focus on delivering incremental value to stakeholders
Strong communication and interpersonal skills, with the ability to effectively interact with technical and non-technical stakeholders
Fluent English

Must have for CMA Level Architect role:

ServiceNow Certified Master Architect
Mainline Certification in CSA, CAD, and at least 4 other CIS Implementation certifications
TOGAF certification

We offer:

Unique opportunity to join an international team and lead innovation projects
Private medical care (with dental care financed 70% by the company)
Life Insurance
Multisport Card
Flextime
Integration events

In Cyclad we work with top international IT companies in order to boost their potential in delivering outstanding, cutting-edge technologies that shape the world of the future. We are seeking experienced ServiceNow Architects to join our Partner's international team and contribute to the development of architectural concepts for ServiceNow solutions at an enterprise level. We currently have two vacancies available, with one requiring certification as a ServiceNow Certified Master Architect (CMA) and TOGAF certification.

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