Piotr Dybowski

Supporting the daily needs of our members on a wide variety of queries, ensuring their resolution & satisfaction.
Addressing customer queries via email in escalations queue.
Working on internal chat with different departments around the world helping them to give the best solutions to our members.
Working with members in overcoming challenges they may face in their on site activity.
Having a thorough understanding of customer priorities, and identifying key improvement areas.
Having a thorough understanding of customer priorities, and identifying key improvement areas.
Providing feedback on emerging issues on the site.
Ensuring that we provide the safest, cleanest site possible for our members.
Participating in cross-department training.
Maintaining appropriate service level and assigning tasks to other team members
Issuing credits and refunds towards members.
Working on hardcopies with the billing dept, this was a part of cross-dept training.

Providing PA support.
Correspondence and help in dealing with clients.
Point of contact for facilities related queries.
Assisting in the scheduling of meetings.
Diary management, ensuring that the queries are resolved efficiently.
Ad hoc duties as required
As Camera Assistant work included setting up cameras, selecting and mounting lenses, liaising with the script supervisor about details of shots.
Moving the equipment around as required, operating a crane and counter balancing arm,

Providing PA support.
Correspondence and help in dealing with clients.
Point of contact for facilities related queries.
Assisting in the scheduling of meetings.
Diary management, ensuring that the queries are resolved efficiently.
Ad hoc duties as required.