Paulina Godziszewska

- Driving LEAN Management transformation impacting 800+ FTEs
- Building LEAN Management culture
- Leading LEAN trainings and workshops
- Leading Change management
- Ongoing performance management

- Managing LEAN transformation in different domain departments using lean tools
- Performing regular lean visual management audits
- Initiating actions and driving results in: process improvements, quality and control of service provided, business value to the client, internal knowledge management

- Building and maintaining network and relation with clients
- Driving process and operational improvements with TLs/Managers to increase client satisfaction
- Discussing potential process scope extension
- Analyzing monthly performance results with clients during cross-functional meetings

Operation areas: General Ledger, Accounts Payable, Banking and Transition
- Managing and coordinating teams up to 40 employees in day to day operations
- Ensuring meeting the requirements of SLA and setting risk mitigation plan
- Internal and external recruitment of team members
- Setting up targets and priorities
- Monitoring correctness of SOx controls performed
- Coaching, mentoring and developing team members
- Leading internal and external process transitions including setting up process scope