Natalia Polowy

- Understand and process requests accurately and in a timely manner
- Ensure compliance with product/service specifics, rules, procedures and regulations
- Respond to all questions and issues received, providing solutions wherever possible.
- Possess high level of expertise in software licensing and ownership of responsible categories/products/services
- Maintain strong and professional relationship and partnership with internal and external customers, partner teams, colleagues and superiors
- Participation, co-authorship and support in preparing internal process documentation, ISO/SOP documentation, localizations and translations of existing procedures into local languages/English, as appropriate

• bieżąca obsługa klienta niemieckojęzycznego
• pozyskiwanie nowych klientów
• negocjowanie kontraktów zagranicznych
• udział w międzynarodowych targach handlowych w Berlinie