пропозиції роботи
Nancy Carey
Internet, SQL, Engineering, Project Management, Marketing, Management seeking my next opportunity
Dołącz do GoldenLine i obejrzyj pełny profil tego użytkownika
Zobacz pełny profil
Umiejętności
Zarządzanie klientami
Analityka
Business Intelligence
zarządzanie treścią
CRM
Cross-functional Team Leadership
Analiza danych
Bazy danych
Digital Marketing
E-commerce
Enterprise Software
Google Adwords
Integracja
Lead Generation
Przywództwo
Zarządzanie
Marketing
Komunikacja Marketingowa
Reklama online
Marketing internetowy
Rozwój ludzi
usprawnianie procesów
Zarządzanie produktem
marketing produktu
Program Management
Project Management
Wystąpienia publiczne
Analiza wymagań
SaaS
Sales
Salesforce.com
Scrum
SDLC
Ranking Wyszukiwarki
SEM
SEO
Social Media
Rozówj oprogramowania
dokumentacja oprogramowania
Inżynieria oprogramowania
Product Management Software
SQL
Start-upy
Szkolenie
Web Analytics
Web Design
Tworzenie stron WWW
E-mail marketing
Application Development
Software Product Development
Doświadczenie zawodowe
Internet & Software Team Manager
Currently Seeking a New Opportunity in Southern New Hampshire or Central Massachusetts
Senior Information Developer
SeaChange International
• Administrate technical support knowledge base, technical publications web site and client self-services web portal and staff portal.
• Maintain and update existing online help for technical support incident tracking software.
• Document processes and procedures for technical support staff.
• Create/maintain/update e-learning courses and assessments for technical support staff training.
• Maintain and update Quick Start Guides for users of two web portals.
• Create demos and user simulations to illustrate online learning and quick start guides.
• Create and send client surveys.
• Create and maintain system audit tools to retrieve data for asset management systems.
• Improve architecture, performance, scalability and stability of multiple databases.
• Responsible to troubleshoot functional and performance issues with all current and future database projects.
• Assists existing database analysts, administrators and BI team with project requirements by reviewing program objectives, input and output requirements with customers and internal end users.
• Performs database maintenance, queries, system optimization while assisting application developers and database administrators.
• Program, design and develop in MS SQL SERVER 2008/2005.
• Program, design, and develop in Visual Studio.NET 2003/2005/2008.
• Participate with database design and develop SQL stored procedures, queries, scripts, reports as needed.
• Manage database supporting elements including schemas, tables, views, indexes, triggers, procedures and database integrity.
• Responsible for data security, data quality and to adhere to departments’ quality objectives.
• Participate in development sprints, QA testing, user acceptance planning and testing.
• Creates technical documentation for knowledge management system.
• Arranges project plans and requirements by analyzing requirements; preparing a work flow diagrams by using knowledge of computer capabilities, subject matter, programming language, and logic.
• Maintain and update existing online help for technical support incident tracking software.
• Document processes and procedures for technical support staff.
• Create/maintain/update e-learning courses and assessments for technical support staff training.
• Maintain and update Quick Start Guides for users of two web portals.
• Create demos and user simulations to illustrate online learning and quick start guides.
• Create and send client surveys.
• Create and maintain system audit tools to retrieve data for asset management systems.
• Improve architecture, performance, scalability and stability of multiple databases.
• Responsible to troubleshoot functional and performance issues with all current and future database projects.
• Assists existing database analysts, administrators and BI team with project requirements by reviewing program objectives, input and output requirements with customers and internal end users.
• Performs database maintenance, queries, system optimization while assisting application developers and database administrators.
• Program, design and develop in MS SQL SERVER 2008/2005.
• Program, design, and develop in Visual Studio.NET 2003/2005/2008.
• Participate with database design and develop SQL stored procedures, queries, scripts, reports as needed.
• Manage database supporting elements including schemas, tables, views, indexes, triggers, procedures and database integrity.
• Responsible for data security, data quality and to adhere to departments’ quality objectives.
• Participate in development sprints, QA testing, user acceptance planning and testing.
• Creates technical documentation for knowledge management system.
• Arranges project plans and requirements by analyzing requirements; preparing a work flow diagrams by using knowledge of computer capabilities, subject matter, programming language, and logic.
Internet Marketing Account Manager
Market Vantage
• Collaborate with clients to define their search engine marketing goals and objectives
• for paid search campaigns, organic and/or social media initiatives.
• Develop, implement and cultivate search engine marketing (SEM) strategies utilizing Google and Bing Adwords campaign solutions.
• Recommend, direct and implement search engine optimization (SEO) strategies and testing plans to efficiently drive customer acquisition through multiple online media channels, conversion paths and funnels.
• Measure, track and report SEO/SEM return on investment.
• Develop How To guides for internal processes in order to increase team efficiency.
• for paid search campaigns, organic and/or social media initiatives.
• Develop, implement and cultivate search engine marketing (SEM) strategies utilizing Google and Bing Adwords campaign solutions.
• Recommend, direct and implement search engine optimization (SEO) strategies and testing plans to efficiently drive customer acquisition through multiple online media channels, conversion paths and funnels.
• Measure, track and report SEO/SEM return on investment.
• Develop How To guides for internal processes in order to increase team efficiency.
Technical Integration Consultant
• Merge product related data sourced by multiple world-wide business units into a solution that provides easy data validation
• Build MS access databases with relational data
• Extract data from MS Access into filtered MS excel spreadsheets to allow product managers to valid data
• Analyze data for validation and project/time planning
• Build MS access databases with relational data
• Extract data from MS Access into filtered MS excel spreadsheets to allow product managers to valid data
• Analyze data for validation and project/time planning
Technical Integration Consultant
KnowledgeVision Systems Incorporated
• Write Definition & Requirements for embeddable Open Source Social Media Solutions needed to extend KnowledgeVision’s online presentation software tool.
• Identify, Test & Document turn-key, solutions to support real-time interactivity such as forms, Q&A, Quizzes, Survey’s, Chat and Twitter for viewers and presenters to use during live and recorded presentations.
• Identify, Test & Document turn-key, solutions to support real-time interactivity such as forms, Q&A, Quizzes, Survey’s, Chat and Twitter for viewers and presenters to use during live and recorded presentations.
Technical Integration Consultant
TimeTrade Systems, Inc.
• Design, develop, and deliver cost-effective, technology-enabled integration solutions
• Converted data from their content management system into Zendesk using MS excel and MS access SQL server
• Manage the end-to-end development and deployment life cycle, delivering projects on time and on budget.
• Work with key business users as well as executive decision makers to define requirements and design integration solutions and/or develop software to meet current and future needs.
• Undertake the design, development and testing of the application integration components using the appropriate technology, including ensuring all designs are compliant with development standards
• Provide required documentation set and training, across the development life cycle.
• Ensure products & integration components work together to meet the objectives & performance goals as defined in the requirements
• Identify and discuss potential problems and recommend solutions in a timely fashion.
• Converted data from their content management system into Zendesk using MS excel and MS access SQL server
• Manage the end-to-end development and deployment life cycle, delivering projects on time and on budget.
• Work with key business users as well as executive decision makers to define requirements and design integration solutions and/or develop software to meet current and future needs.
• Undertake the design, development and testing of the application integration components using the appropriate technology, including ensuring all designs are compliant with development standards
• Provide required documentation set and training, across the development life cycle.
• Ensure products & integration components work together to meet the objectives & performance goals as defined in the requirements
• Identify and discuss potential problems and recommend solutions in a timely fashion.
Website Developer / Internet Marketing Consultant
Self-Employed
• Build Ecommerce & web solutions for small businesses - www.CreativeThreadsNH.net; www/SusanBickford.com; www.SholehSexton.com.
• Develop Websites to enhance Search Engine Marketing - www.ShopAyer.com
• Advised small businesses on the advantages of Social Media and email Marketing - www.facebook.com/NashuaSewandVac
• Develop Websites to enhance Search Engine Marketing - www.ShopAyer.com
• Advised small businesses on the advantages of Social Media and email Marketing - www.facebook.com/NashuaSewandVac
Director, Social Media Implementation Services
Mzinga
Participated as a member of senior staff to cultivate business, product and resource transformation necessary to support disruptive technology.
• Directed a team of Social Media Designers, Implementation Engineers, Quality Assurance Engineers and Project Managers that deliver the business design, technical design, development, testing, and initial launch support for social media solutions to large Fortune 500 clients, as well as for internal product programs.
• Developed business requirements as well as functional and technical specifications and worked with the development team to manage implementation.
• Led the product marketing efforts by defining unique product features, creating messaging, market positioning and pricing.
• Acted as the employee advocate and technical product consultant during the merge of multiple companies – unifying product, culture and people bringing the company to profitability.
• Successfully implemented more than 100 project engagements within one year, representing multimillion-dollar contracts.
• Evolved customer satisfaction by developing and continuously improving best practice methodologies used to expertly define and map project scope while providing direction to programmers, aligning technology solutions with project requirements, and delivering projects on time and within budget.
• Created standardized processes and project management artifacts such as project plan, project schedule and associated task dependencies, risk list, scope documentation and project closeout. Reengineer business processes, including gathering and documenting requirements and workflows, and developing specifications for cross-functional resources.
• Contributed to the closing of multiple contractual engagements by participating in pre-sales client interactions, representing Mzinga’s breadth of knowledge, offering a competitive advantage through expertise.
• Directed a team of Social Media Designers, Implementation Engineers, Quality Assurance Engineers and Project Managers that deliver the business design, technical design, development, testing, and initial launch support for social media solutions to large Fortune 500 clients, as well as for internal product programs.
• Developed business requirements as well as functional and technical specifications and worked with the development team to manage implementation.
• Led the product marketing efforts by defining unique product features, creating messaging, market positioning and pricing.
• Acted as the employee advocate and technical product consultant during the merge of multiple companies – unifying product, culture and people bringing the company to profitability.
• Successfully implemented more than 100 project engagements within one year, representing multimillion-dollar contracts.
• Evolved customer satisfaction by developing and continuously improving best practice methodologies used to expertly define and map project scope while providing direction to programmers, aligning technology solutions with project requirements, and delivering projects on time and within budget.
• Created standardized processes and project management artifacts such as project plan, project schedule and associated task dependencies, risk list, scope documentation and project closeout. Reengineer business processes, including gathering and documenting requirements and workflows, and developing specifications for cross-functional resources.
• Contributed to the closing of multiple contractual engagements by participating in pre-sales client interactions, representing Mzinga’s breadth of knowledge, offering a competitive advantage through expertise.
Web Producer
Mercury Computer Systems, Inc.
Built and increased Mercury’s internet presence with 11 corporate websites through Search Engine Optimization and Marketing.
• Designed, coded and implemented extensive internet software applications including a CMS and secure eCommerce solution with relational database solutions using MS Access, MS SQL Server, MySQL, Sybase and Oracle.
• Developed corporate-wide knowledge management best practices as a member of corporate operations teams.
• Created and implemented a ColdFusion-based content management system and eCommerce solution for corporate internet sites and customer support extranets
• Transitioned many of the corporate sites to the Ektron Content Management System (CMS) while integrating Mondosoft’s Mondosearch search utility before leaving the firm.
• Managed the web support team through multiple projects, constructing and implementing complete design and architecture strategies that enhanced usability and site-flows for all 11 sites.
• Proven record of accomplishment of online marketing success utilizing Search Engine Optimization, Search Engine Marketing and site analytics. Generated and maintained multiple PPC campaigns and over 1,700 keywords. Implemented landing page to optimize projects to achieve conversion goals. Created “SEO Best Practices” guidelines for all content to increase search engine spidering.
• Performed extensive project management for internet business solutions including financial budgeting and forecasting; writing business requirements documentation; assisting with risk analysis research; and presenting clear, long-range and strategic planning and modeling through comprehensive workflow diagrams.
• Managed investor relations site vendor, Internet security infrastructure services, web hosting provider, and consulting firms.
• Designed, coded and implemented extensive internet software applications including a CMS and secure eCommerce solution with relational database solutions using MS Access, MS SQL Server, MySQL, Sybase and Oracle.
• Developed corporate-wide knowledge management best practices as a member of corporate operations teams.
• Created and implemented a ColdFusion-based content management system and eCommerce solution for corporate internet sites and customer support extranets
• Transitioned many of the corporate sites to the Ektron Content Management System (CMS) while integrating Mondosoft’s Mondosearch search utility before leaving the firm.
• Managed the web support team through multiple projects, constructing and implementing complete design and architecture strategies that enhanced usability and site-flows for all 11 sites.
• Proven record of accomplishment of online marketing success utilizing Search Engine Optimization, Search Engine Marketing and site analytics. Generated and maintained multiple PPC campaigns and over 1,700 keywords. Implemented landing page to optimize projects to achieve conversion goals. Created “SEO Best Practices” guidelines for all content to increase search engine spidering.
• Performed extensive project management for internet business solutions including financial budgeting and forecasting; writing business requirements documentation; assisting with risk analysis research; and presenting clear, long-range and strategic planning and modeling through comprehensive workflow diagrams.
• Managed investor relations site vendor, Internet security infrastructure services, web hosting provider, and consulting firms.
Internet/E-commerce Program Manager
• Built, enhanced and maintained the SunStore web site.
• Implemented the new E-commerce storefront for Sun Microsystems.
• Integrated ATG's Dynamo Web Application Server into the store creating over 1,000 Java and dynamic files.
• Enhanced the SunStore web usability, causing a 99% increase in numbers of site visits.
• Produced web enhanced product marketing information while working with internal product managers to educate them providing content appropriate for the web.
• As a member of the creative team, assisted in executing technologies used for enhancement of the site, producing a 94% increase in online orders over the previous year.
• Implemented the new E-commerce storefront for Sun Microsystems.
• Integrated ATG's Dynamo Web Application Server into the store creating over 1,000 Java and dynamic files.
• Enhanced the SunStore web usability, causing a 99% increase in numbers of site visits.
• Produced web enhanced product marketing information while working with internal product managers to educate them providing content appropriate for the web.
• As a member of the creative team, assisted in executing technologies used for enhancement of the site, producing a 94% increase in online orders over the previous year.
Marketing Administration Manager
Agile Networks
• Managed all aspects of Marketing Communications, Reseller Marketing and Marketing Administration.
• Administered a $2,000,000 budget.
• Facilitated Marketing Communications collateral maintenance & scheduled tradeshow support and equipment.
• Created and sustained various databases: sales force, resellers, leads.
• Streamlined contacts for sales force awareness of current business events.
• Administered a $2,000,000 budget.
• Facilitated Marketing Communications collateral maintenance & scheduled tradeshow support and equipment.
• Created and sustained various databases: sales force, resellers, leads.
• Streamlined contacts for sales force awareness of current business events.
Marketing Communications Program Manager
Hewlett-Packard Company
• Managed and organized an average of 300 worldwide executive briefings on an annual basis. Provided technical support on HP Workstations and performed multiple demonstrations. Worked closely with HP's worldwide sales force and product marketing representatives to target customer needs and optimize information given to the worldwide customer base. Support and organize off-site conference and trade-show events.
• Assessed and identified the world-wide sales force needs by optimizing the information shared with customers during the executive briefing, resulting in closing of business.
• Supported the closing of business for over $560,000,000 in workstation sales.
• Maintained and understood all unique customer's customs and requirements for enhancing the quality of the executive briefing.
• Assessed and identified the world-wide sales force needs by optimizing the information shared with customers during the executive briefing, resulting in closing of business.
• Supported the closing of business for over $560,000,000 in workstation sales.
• Maintained and understood all unique customer's customs and requirements for enhancing the quality of the executive briefing.
Szkolenia i kursy
Kursy:
- XML Programming
- Unix Fundamentals
- Total Quality Management (TQM)
- Ektron Administrator Training
- ColdFusion Programming
- ATG Commerce Solutions
- Career and Succession Planning
- Public Speaking
- Employee Management
- Microsoft Project Management
- XML Programming
- Unix Fundamentals
- Total Quality Management (TQM)
- Ektron Administrator Training
- ColdFusion Programming
- ATG Commerce Solutions
- Career and Succession Planning
- Public Speaking
- Employee Management
- Microsoft Project Management
Edukacja
, magisterskie
Atlantic Union College
, magisterskie
North Middlesex Regional High School
Specjalizacje
IT - Administracja
Administrowanie bazami danych i storage
Zainteresowania
Social Media, Internet Technology, Social Networking, Software Engineering, Program Management, Project Management, Search Engine Optimization, Internet Usability, Content Management, Knowledge Management, Sewing, Quilting, Watercolor Painting, Music, Gardening
