Monica Barros Lima

Monitoring the deliveries from EMEA Offices and from other region offices to
sites within EMEA region.
Report to each office within the EMEA region all, packages to be delivered
and the delays.

Booking and processing shipment requests within Marken’s internal database
-Generating and verifying shipping documentation
-Tracking shipments and providing delivery details to customers
-Entering clinical trial sites into internal database.
-Ensuring accurate records are maintained within internal database.
-Answering and dealing with general telephone requests from external customers
-Answering and dealing with general e-mail requests from external customers
-Liaising with global Marken offices and representative offices
-Liaising with internal departments such as Transport and Operations.
-Updating and maintaining customer reports and spreadsheets
-Assisting with the set-up of global clinical trial projects
-Dealing with project related queries from internal and external parties throughout the trials
-Preparing, verifying and distributing country specific project documentation
-Providing guidance to customers in relation to export and import regulations.

- Responsible for processing applications for visas, registering biometric data and data entry for 14
Schengen countries as follow: Netherlands, Denmark, Iceland, Switzerland, Austria, Hungary, Greece,
Italy, Malta, Portugal, Latvia, Norway, Finland and Sweden.
Mônica Barros Lima - page 1
- Processing applications for renewals and new passports and ID's for Dutch citizens, registering the
biometric data ( scan of photographs, fingerprints and passports) and data entry.
- Deal with fee collection and cash handling while processing applications at service counters.
- Responsible for answering customer inquiries and requests in person and by e-mail for all countries.
- Preparing daily reports for each mission and the consolidated financial reports.
- Performance of quality checks for applications submitted for Italy, Sweden, Switzerland and Greece.
- Handover of passports to courier / applicants.
- Scanning and uploading of documentation

Coordinated purchases for shore base and PSLV NO102 new project (Commissioning);
Key person for PSLV NO102 and Operations of PSLV Agile, headed weekly and monthly meetings with
directors, managers and engineers regarding the projects.
Developed with my team strategic sourcing with necessary local content for shore base and vessel,
signing agreements with subcontractors and suppliers.
Cultivated good relationship with engineering team clarifying all technical guidance for requisitions;
Review incoming Scopes of Work and/or requisitions for specification completeness to enable a proper
quotation with various vendors, and allow a detailed and complete equalization.

Establish major health care & services contracts for FPSO Peregrino operations.
- Handle purchases for Establish major health care & services contracts for FPSOs operations.
- Handle purchases for shore base, FPSOs, etc.
- Develop strategic sourcing with necessary local content. r shore base, FPSOs, etc.
- Develop of new suppliers

Purchase of materials and equipments for projects, elaborate of quotation maps, follow-up of all process
since internal customer request until delivery of material or equipment on site, contact and negociate
with suppliers, vendors performance evaluation, elaborate reports, new suppliers search, analisys of
quotations.

Prepare quotations, purchase orders, analisys,of customers purchases, documents organization, importation cases and claims (notifications).
Follow up of sales process and importation.
Import parts to Manaus (Free Trade Zone).
Import/Export documentation, classification and record keeping
Contact product companies
Contact customers
Contact with broker, forwarding agent, local transportation agents
Support to customers with their doubts.
Work with lead times and change situations.
Train and Supervise internships work.

Support spare parts coordinators preparing quotations, purchase orders, analysis of customers purchases, documents organization, importation cases and claims.
Follow up of sales process and importation
Import/Export documentation, classification and record keeping
Contact product companies
Contact with broker, forwarding agent, local transportation agents
Work with lead times and change situations.

All purchasing process, Receive requestes from team leaders , getting approvals, contact the suppliers and request for quotations, prices analysis, vendors evaluation, documents organization, Elaboration of SGI reports and quotation maps.
-Support to spare parts sales department (foreign trade).