Mohammedjafar Patel

Achieving sales target and generate the revenue for company
Helping customers to resolve after sales queries
Updating technical contents on website to ensure impeccable product information being delivered to customer
Answering product related technical queries

Coordinating with software developers and client regularly in order to meet client’s requirements and updates
To audit the number of calls given by the client on a daily basis
Record feedback and to let the Customer service rep know about his/hers areas of improvements.
Bring in necessary changes to the process and constant updates
Computer hardware and software related troubleshooting.

Computer hardware and software related troubleshooting
Ensure timely and accurate delivery of services.
Manage multiple areas of technology and multiple departments.
Duties include responding to service issues, analyzing and troubleshooting problems and prioritizing issues