пропозиції роботи
Michał Jaszewski
Team Leader
Gdańsk,
pomorskie
Dołącz do GoldenLine i obejrzyj pełny profil tego użytkownika
Zobacz pełny profil
Umiejętności
Project Management
Zarządzanie zespołem
Zarządzanie Sprzedażą
Języki
polski
ojczysty
angielski
biegły
niemiecki
biegły
Doświadczenie zawodowe
Team Leader
- working on client projects delivered in Poland and abroad
- supervising work of a team working in AML area
- delivering project management in the area of tools and systems
- close cooperation with MI/IT team
- keeping up with developments in the sector and regulatory area (AML and/or FATCA)
- providing guidance to clients and colleagues, coaching of junior team members
- supervising work of a team working in AML area
- delivering project management in the area of tools and systems
- close cooperation with MI/IT team
- keeping up with developments in the sector and regulatory area (AML and/or FATCA)
- providing guidance to clients and colleagues, coaching of junior team members
Scheduling Admin Team Lead
- leading a team responsible for back office activities in a logistics department (fuel deliveries)
- managing and developing a team of 7 employees
- supporting the team in daily tasks and challenges
- performance management
- monitoring relevant error logs in GIB and SAP
- processing month end closures under high pressure
- acting as point of escalation for stakeholders
- developing a CI culture mind-set and focusing team activities on process improvements
- implementation of new solutions, processes
- delivering LEAN improvement projects
- managing and developing a team of 7 employees
- supporting the team in daily tasks and challenges
- performance management
- monitoring relevant error logs in GIB and SAP
- processing month end closures under high pressure
- acting as point of escalation for stakeholders
- developing a CI culture mind-set and focusing team activities on process improvements
- implementation of new solutions, processes
- delivering LEAN improvement projects
Offline Sales and Customer Care Supervisor/Team Lead
- leading a team of 20 employees responsible for front line sales and customer care
- team supervision, task coordination and workload management
- developing and motivating employees
- taking part in recruitment processes
- monitoring and processes improvement
- building good relationships with employees, customers and other departments
- change management – supporting organization changes
- transitioning activities between countries and scopes
- team supervision, task coordination and workload management
- developing and motivating employees
- taking part in recruitment processes
- monitoring and processes improvement
- building good relationships with employees, customers and other departments
- change management – supporting organization changes
- transitioning activities between countries and scopes
Sales and Customer Service Consultant/Shift Leader
- solving customer problems before booking and during the trip
- resolving customer complaints
- helping team mates with escalations
- team supervision and task coordination
- work assignment and rota planning
- resolving customer complaints
- helping team mates with escalations
- team supervision and task coordination
- work assignment and rota planning
Product Manager
- organization of ski trips
- planning and forecasting
- maintaining good relationships with foreign contractors
- sales team management
- planning and forecasting
- maintaining good relationships with foreign contractors
- sales team management
Sales Specialist/Sales Supervisor
- comprehensive agent and customer service
- sale of products and travel services
- contracting of new tour operators
- building and leading a sales team consisting of 5 employees
- providing training to new joiners
- sale of products and travel services
- contracting of new tour operators
- building and leading a sales team consisting of 5 employees
- providing training to new joiners
Sales Specialist
- comprehensive agent and customer service
- sale of products and travel services
- providing training to new joiners
- sale of products and travel services
- providing training to new joiners
Szkolenia i kursy
Prince2 – Foundation
LEAN Practitioner
Leader of Teams (Deliver Performance, Lead Authentically, Grow Business Value, Collaborate At Pace)
Behavioral interviewing
Resolving Conflicts of Interest
LEAN Practitioner
Leader of Teams (Deliver Performance, Lead Authentically, Grow Business Value, Collaborate At Pace)
Behavioral interviewing
Resolving Conflicts of Interest
Edukacja
Project Management, studia podyplomowe
Uniwersytet Ekonomiczny w Krakowie
German Philology, magisterskie
Jagiellonian University in Krakow
German Philology, licencjackie
The Jan Kochanowski University of Humanities and Sciences in Kielce
Specjalizacje
Call Center
Zarządzanie Call Center
Edukacja/Szkolenia
Coaching
Łańcuch dostaw
Logistyka/Optymalizacja
Obsługa klienta
Turystyka/Hotelarstwo/Katering
Zainteresowania
new technologies, gadgets, computer hardware and software, sports (skiing, snowboard, squash, swimming), travel, photography
Organizacje
AIESEC
Grupy
UEK
Uniwersytet Ekonomiczny w Krakowie, założony w 1925 roku, to jedna z najlepszych państwowych uczelni ekonomicznych w Polsce, a jednocześnie największa uczelnia ekonomiczna w Europie Środkowej.
A jak zarobić pierwszy milion.
Jeśli jesteś osobą, która chce zarabiać w milionach, lub już tak zarabia to jest to grupa dla ciebie :)
Business IT
Grupa firm branży IT / INTERNET. Liderzy i Eksperci. Wydarzenia branżowe rynku IT (B2B). Zarządzanie IT, badanie IT, startupy IT, technologia IT, internet IT, ebiznes IT.
Grupa Trzymająca Szczęście
Stowarzyszenie Serc Gorących i Twarzy Bananowych :)
Dla wierzących w wartość szczęścia i je pielęgnujących!
Marketing
Szeroko pojęty marketing ..
Do grupy zapraszamy wszystkich z profilem zgodnym z regulaminem GL.
Oprogramowanie typu Helpdesk
Wymiana informacji na temat oprogramowania wspierającego pracę działu IT oraz służącego do budowania relacji z klientami (użytkownikami).
Podróże360
Podróże 360 stopni, czyli tu i tam, i dookoła świata - forum dla wszystkich, którzy nie mogą usiedzieć w jednym miejscu.
