Mateusz Chmielowiec

Deputy COO, Head of Central System w Kapsch Telematic Services Sp. z o.o.
Warszawa, mazowieckie

Umiejętności

Change Process IT Operations ITIL Oracle Project Management SQL Windows Server Data warehouse Zarządzanie zespołem cisco Umiejętności organizacyjne i priorytetyzacja managment Certyfikat ITIL Change Menagement - Zarządzanie zmianą MS SQL Server 2008 R2 MS SQL Management Studio Release

Języki

polski
ojczysty
angielski
dobry

Doświadczenie zawodowe

Kapsch Telematic Services Sp. z o.o.
Deputy Chief Operations Officer
• Management of toll collection projects in Poland, Bulgaria, Ireland and Saudi Arabia,
• Supporting the work of the COO,
• Monitoring the situation in the company, verification of any inaccuracies and omissions,
• Managing the implementation of the strategy within the subordinate organizational unit,
• Cooperation with subordinate departments to improve the company's efficiency,
• Building strong relationships with customers by supporting the sales and marketing department,
• Overseeing the guidelines on cost control, safety and quality,
• Developing new investment projects.
Kapsch Telematic Services Sp. z o.o.
Head of Central System
• Manage Central System Department,
• Organization and management of Central System team,
• Analyzing of performance reports provided by the suppliers and System Operation Department,
• Create and oversee the implementation of the budget,
• Provide Central System support according to defined KPR,
• Improvement of central system,
• Definition of new technical and functional requirements for releases of CS applications,
• Technical and functional support for establishment and negotiation of change requests together with the Contract and Change Manager,
• Review and approval of change requests,
• Project management of CS Project
Kapsch Telematic Services Sp. z o.o.
Data Analyst
• Ensuring effective and streamlined viaTOLL in the central system and data flow,
• Preparation and improvement of monitoring tools and processes,
• Maintaining and developing reporting and analytical tools, including Qserver and BI,
• Analysis of causes, resolution of incidents and problems,
• Actively participate in the implementation of new versions of the system,
• Implementation of reports and analyzes in support of business departments,
• Support for testing changes and patches in your system, including testing the impact of changes on reporting and monitoring tools
Kapsch Telematic Services Sp. z o.o.
Application Administrator
• Monitoring of the system and processes within the electronic toll collection system,
• Analysis of causes, resolution of incidents and problems related to the functioning of the system,
• Implementation of tests on system development and new implementations,
• Test automation,
• Preparing and maintaining system and utility documentation
Orange Polska S.A.
Senior IP Specialist
• Direct technical implementation of convergence services for  Business clients, completing, configuring and installing FR / ATM / ME / IP VPN access devices  And CPE / CE equipment including PABX equipment in the strategic places of customer network,
• implementation of technical interviews and technical audits,
• Reservation of resources for the provision of services,
• Maintaining the hardware needed to deliver services convergence,
• Keeping detailed records and technical documentation,
• Diagnosing damage in the field, changing equipment or equipment elements
Orange Polska S.A.
IP Specialist
• Complete configure and install FR / ATM / ME / IP VPN access devices and CPE / CE devices including PABX devices at strategic locations in the customer network,
• Diagnosing damage in the field, replacing equipment or components

Szkolenia i kursy

• Certyfikat ITIL® Foundation
• Certyfikat ITIL® Intermediate Certyficate in IT Operational Support Analysis
• MS 20461 - Quering Microsoft SQL Server
• Certyfikat TELC (The European Language Certyficates), poziom upperintermediate

Edukacja

Logo
Electronics and Telecommunications, magisterskie
Wojskowa Akademia Techniczna im. Jarosława Dąbrowskiego

Specjalizacje

IT - Administracja
Administrowanie bazami danych i storage
IT - Administracja
Administrowanie sieciami
IT - Administracja
Zarządzanie usługami
IT - Rozwój oprogramowania
Testowanie
IT - Rozwój oprogramowania
Zarządzanie IT

Zainteresowania

squash, podróże, nowoczesne technologie