пропозиції роботи
Marta Wiśniewska
Aplikant, Nordea Bank AB
Łódź,
łódzkie
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Języki
angielski
dobry
niemiecki
podstawowy
szwedzki
podstawowy
Doświadczenie zawodowe
Business Intelligence & Process Specialist Senior
Nordea Bank AB (Nordea Operation Centre)
Coordination of authorization process for Group Finance applications in Nordea
Project work concern authorization concept for new and existing application in Group Finance
Development of application from authorization perspective
• User management
Provide 1st level support , but also 2nd/3rd
Provide globally 1st level support to the end users .Working on issues up to their resolution or correct assignment.
Providing user authorization for employees at Nordea to Group Finance applications.
Create/change/delete user profiles/authorities; SAP environments, Common Data Warehouse, Adjustment Tool, Oracle Workspace, Essbase,
Route issues to respective teams that cannot be resolved on 1st line with the skills and knowledge.
• Working closely with process management teams
Collaborate with Incident, Change and Problem Management teams - Experience in Management Tools: Remedy
• Technical documentation
Documenting changes, implementations, workarounds and solutions of solved incidents in our knowledge database.
Handling authorization issue.
Support for users in SAP Business Warehouse, Oracle Essbase,
Project work concern authorization concept for new and existing application in Group Finance
Development of application from authorization perspective
• User management
Provide 1st level support , but also 2nd/3rd
Provide globally 1st level support to the end users .Working on issues up to their resolution or correct assignment.
Providing user authorization for employees at Nordea to Group Finance applications.
Create/change/delete user profiles/authorities; SAP environments, Common Data Warehouse, Adjustment Tool, Oracle Workspace, Essbase,
Route issues to respective teams that cannot be resolved on 1st line with the skills and knowledge.
• Working closely with process management teams
Collaborate with Incident, Change and Problem Management teams - Experience in Management Tools: Remedy
• Technical documentation
Documenting changes, implementations, workarounds and solutions of solved incidents in our knowledge database.
Handling authorization issue.
Support for users in SAP Business Warehouse, Oracle Essbase,
Business Intelligence & Process Specialist
Nordea Bank AB S.A. (Nordea Operations Centre)
Provide 1st level support , but also 2nd/3rd
Provide globally 1st level support to the end users .Working on issues up to their resolution or correct assignment.
Providing user authorization for employees at Nordea to Group Finance applications.
• User management
Create/change/delete user profiles/authorities; SAP environments, Financial Data Warehouse, Adjustment Tool, Oracle Workspace, RACE, Folders,
• Forward incidents/problems to the 2nd/3rd level support teams
Route issues to respective teams that cannot be resolved on 1st line with the skills and knowledge.
• Working closely with process management teams
Collaborate with Incident, Change and Problem Management teams - Experience in Management Tools: ITSM, Maximo, Remedy
• Technical documentation
Documenting changes, implementations, workarounds and solutions of solved incidents in our knowledge database.
Handling authorization issue.
Support for users in SAP, RACE, Essbase
Dealing with accesses to aplication in Nordea Bank AB.
Cooperation with Capgemini, Nordea IT department
Working for all countries in Nordea Bank AB.
holding the position of Internal Trainer – Business Area
holding the position of Accountant Training
Working in SAP, TPX1, Audit Trail, NINAA, Active Directory, Business Process Workspace, Maximo, Remedy
Provide globally 1st level support to the end users .Working on issues up to their resolution or correct assignment.
Providing user authorization for employees at Nordea to Group Finance applications.
• User management
Create/change/delete user profiles/authorities; SAP environments, Financial Data Warehouse, Adjustment Tool, Oracle Workspace, RACE, Folders,
• Forward incidents/problems to the 2nd/3rd level support teams
Route issues to respective teams that cannot be resolved on 1st line with the skills and knowledge.
• Working closely with process management teams
Collaborate with Incident, Change and Problem Management teams - Experience in Management Tools: ITSM, Maximo, Remedy
• Technical documentation
Documenting changes, implementations, workarounds and solutions of solved incidents in our knowledge database.
Handling authorization issue.
Support for users in SAP, RACE, Essbase
Dealing with accesses to aplication in Nordea Bank AB.
Cooperation with Capgemini, Nordea IT department
Working for all countries in Nordea Bank AB.
holding the position of Internal Trainer – Business Area
holding the position of Accountant Training
Working in SAP, TPX1, Audit Trail, NINAA, Active Directory, Business Process Workspace, Maximo, Remedy
Finance Officer - Authorization Group Finance
Nordea Bank AB S.A. (Nordea Operations Centre)
Provide 1st level support , but also 2nd/3rd
Provide globally 1st level support to the end users .Working on issues up to their resolution or correct assignment.
• User management
Create/change/delete user profiles/authorities; SAP environments, Financial Data Warehouse, Adjustment Tool, Oracle Workspace, RACE, Folders,
• Forward incidents/problems to the 2nd/3rd level support teams
Route issues to respective teams that cannot be resolved on 1st line with the skills and knowledge.
• Working closely with process management teams
Collaborate with Incident, Change and Problem Management teams
• Technical documentation
Documenting changes, implementations, workarounds and solutions of solved incidents in our knowledge database.
Support for users in SAP, RACE, Essbase
Updating documentation.
Dealing with accesses to aplication in Nordea Bank AB.
Cooperation with Capgemini, Nordea IT department
Working for all countries in Nordea Bank AB.
holding the position of Internal Trainer – Business Area
holding the position of Accountant Training
holding the position of Introductory Person – ‘Buddy’
Working in SAP, TPX1, Audit Trail, NINAA.
Provide globally 1st level support to the end users .Working on issues up to their resolution or correct assignment.
• User management
Create/change/delete user profiles/authorities; SAP environments, Financial Data Warehouse, Adjustment Tool, Oracle Workspace, RACE, Folders,
• Forward incidents/problems to the 2nd/3rd level support teams
Route issues to respective teams that cannot be resolved on 1st line with the skills and knowledge.
• Working closely with process management teams
Collaborate with Incident, Change and Problem Management teams
• Technical documentation
Documenting changes, implementations, workarounds and solutions of solved incidents in our knowledge database.
Support for users in SAP, RACE, Essbase
Updating documentation.
Dealing with accesses to aplication in Nordea Bank AB.
Cooperation with Capgemini, Nordea IT department
Working for all countries in Nordea Bank AB.
holding the position of Internal Trainer – Business Area
holding the position of Accountant Training
holding the position of Introductory Person – ‘Buddy’
Working in SAP, TPX1, Audit Trail, NINAA.
Junior specialist - Authorization Group Finance
Nordea Bank AB
Handling authorization issue, dealing with accesses to aplication in Nordea Bank AB. Working for all countries in Nordea Bank AB.
Working in SAP, TPX1, Audit Trail, NINAA.
Working in SAP, TPX1, Audit Trail, NINAA.
Applicant - Authorization Group Finance
Nordea Bank AB
Szkolenia i kursy
2010 Assessment Center
Public Speaking
2009 Academy of European project specialists
2008 Time Management
2013 Course for Independent Accountants – Ist degree - The Association of Accountants in Poland, Łódź District
Public Speaking
2009 Academy of European project specialists
2008 Time Management
2013 Course for Independent Accountants – Ist degree - The Association of Accountants in Poland, Łódź District
Edukacja
Międzynarodowe stosunki gospodarcze, magisterskie
University of Lodz
Międzynarodowe stosunki gospodarcze, licencjackie
University of Lodz
Specjalizacje
IT - Administracja
Administrowanie systemami
IT - Administracja
Wsparcie techniczne/Helpdesk
Zainteresowania
Books (criminal, thriller, adventures), movies (thrillers, criminal, drama), cooking, knitting.
Organizacje
During studies I was active member of SKN TIAL in Katedra Miedzynarodowych Stosunkow Gospodarczych. We organized conferences, training, meetings with specialists in area of international trade.
Inne
Computing: worked with Windows 95/98/Me/2000/XP/2007, Microsoft Office (especially in Microsoft Word, Excel, Power Point)
Social skills: communication, openness, good teamwork, stress resistance, the ability to accept criticism
Organizational skills: good time and work management, ability to express own opinions, participation, accountability, timeliness, ease of networking, ability to adapt quickly.
Social skills: communication, openness, good teamwork, stress resistance, the ability to accept criticism
Organizational skills: good time and work management, ability to express own opinions, participation, accountability, timeliness, ease of networking, ability to adapt quickly.
Grupy
Uniwersytet Łódzki
Uniwersytet Łódzki powstał 24 maja 1945 roku jako kontynuator dorobku wcześniejszych instytucji działających w okresie międzywojennym w Łodzi. Obecnie jest jedną z największych polskich uczelni.
