Marcin Urbanczyk

Project Delivery Manager at Nokia
Bydgoszcz, kujawsko-pomorskie

Umiejętności

Analiza Business Transformation Zarządzanie zmianą Integracja Zarządzanie projektami międzynarodowymi Zarządzanie IT IT Operations Outsourcing IT Zarządzanie usługami IT Strategia IT ITIL Przywództwo Zarządzanie Microsoft Excel MS Project Offshoring zarządzanie operacyjne Outsourcing PMBOK PMO PMP przedsprzedaż PRINCE2 usprawnianie procesów Program Management Realizacja projektów Project Management Planowanie projektów Zarządzanie portfelem projektów Analiza wymagań Zarządzanie zasobami SAP dostarczanie usług Zarządzanie usługami Zarządzanie projektami programistycznymi Przywództwo w zespole Telekomunikacja zarządzanie dostawcami Zarządzanie projektami Zarządzanie zespołem MSP Foundation Offshore Project Management

Języki

polski
ojczysty
angielski
biegły
francuski
podstawowy
niemiecki
podstawowy

Doświadczenie zawodowe

Nokia
Project Delivery Manager
Portfolio type: Telco network infrastructure
- Managing customer portfolio that consist of over 300 projects per year with total budget exceeding 42M Euro.
- Developing delivery strategy.
- Developing and executing recruitment plans.
- Overseeing work of 25 Project Leaders delivering specific projects plus 14 Project Support Coordinators.
- Agreeing priorities with customer and overseeing high level projects’ progress.
- Dealing with high level escalations.
- Performing organizational transformation when necessary.
- Portfolio financial management.
- Ensuring scope change control for projects under portfolio umbrella is performed.
- Overseeing performance of sub-contractor companies.
- Ensuring project alignment to portfolio strategy.
- Project Leader coaching.
Until 01/2016 working for Alcatel-Lucent.
Until 04/2014 working as sub-contractor of Alcatel-Lucent.
ATOS
Project Manager
Atos
Project type: Global Offshore Acceleration Programme
- Defining requirements with project sponsor and customer.
- Stakeholders identification and management.
- Project planning and execution.
- Reporting project progress against baselines.
- Managing risks, issues, dependencies and project assumptions.
March - September 2012 acting as Interim Operations Manager of Project & Program Management team (30+ PMs)
ATOS
Project Leader
Atos
Coordinating works of Innovative Projects Team as a part time assignment.

Team was responsible for analysing current situation in company and proposing improvements to the CEO and management board. Next step was initiation of new projects that will implement those changes.
ATOS
2nd Line Engineer
Atos
Configuration and management of network and server monitoring tools: HP Operations Manager software, HP Network Node Manager and Nagios.

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Staring from January 2010 also being work planner for the team:
- Planning work for the team of 11 engineers
- Conducting team meetings
- Maintaining knowledge flow for team of 11 engineers, providing resources and planning of trainings
- Generating monthly ticket reports and team performance analysis for Technical Unit Manager
- Overseeing recruitment process for department on behalf of Technical Unit Manager and performing interviews
ATOS
2nd Line Engineer
Atos
Configuration and management of network and server monitoring tools: HP Operations Manager software, HP Network Node Manager and Nagios.
Thomson Reuters
Network Management Specialist
• Own and resolve problems using remote management tools
• Action software distribution
• Proactively monitoring client-site devices
• Liaise with other departments to resolve issues
• Assist in the enrolment of devices to PTME/Tivoli, also remote enrolment
• using IBM Tivoli Management, Solaris, Siebel, Windows 2003 Server and many Thomson Reuters' applications
Alcatel-Lucent
NCC Engineer
Shift leader

• Own and resolve issues using remote management tools
• Customer support
• Proactively monitoring site devices
• Proactively monitoring Tandem system to detect issues
• Liaise with other departments to resolve issues
• Cooperate with site technicians to isolate and resolve issues
• using Unix, HP OpenView, remote desktop
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Customer Service Advisor
Manualis
Key responsibilities:
- Executing tasks delegated by CEO
- Preparing monthly HR reports
- Representing company during CEO absence
- Conducting interviews
- Resource management
Since April 2007 holding position of Acting CEO

Szkolenia i kursy

Certyfikaty:
MSP Foundation
PMP
PRINCE2 Practitioner
ITIL v3 Foundation

Edukacja

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zarządzanie projektami, studia podyplomowe
Wyższa Szkoła Bankowa w Toruniu
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audyt wewnętrzny w firmie, studia podyplomowe
Wyższa Szkoła Bankowa w Toruniu
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telekomunikacja i elektronika, magisterskie
Akademia Techniczno-Rolnicza im. J.J.Śniadeckich w Bydgoszczy

Specjalizacje

IT - Rozwój oprogramowania
Zarządzanie projektem

Zainteresowania

• kajakarstwo
• gry RPG

Organizacje

Studenckie Forum Business Centre Club

Grupy

Zarządzanie Projektami
Zarządzanie Projektami
Celem grupy jest upowszechnienie idei zarządzania poprzez projekty oraz wzajemna wymiana doświadczeń.