пропозиції роботи
Łukasz Iwanek
I am hardworking, self-motivated, creative and well-educated individual with several years experience in fast moving consumer goods face to face sales and customer service.
Warszawa,
mazowieckie
Dołącz do GoldenLine i obejrzyj pełny profil tego użytkownika
Zobacz pełny profil
Umiejętności
Rozwój działalności
Calling
Zadowolenie klienta
Dispute Resolution
Szacunki
Existing Clients
Targi
Flair
FMCG
Fakturowanie
Raporty KPI
Odpowiedzialność
Merchandising
Microsoft Office
Motor Fleet
Nowe możliwości
Sales
Proces sprzedaży
Shelving
Kontrola akcyjna
Cele
wycenianie
Vehicle Maintenance
Database
Dystrybucja FMCG
negotiating
trade
Sales Representative
field sales
Costs
Driving licence, cat. B
Closing
Consultative Sales
Markets
Sales Team
Sales Opportunities
Outlay
Damage Process
Vehicle Damage Assesstment
Total Loss
Loss of Use
Języki
polski
ojczysty
angielski
biegły
hiszpański
podstawowy
Doświadczenie zawodowe
Motor Claims Handler
Hertz Accident Support UK
Motor Claims Handler ( from April 2015)
Responsible for analysing recovery prospects and risk to the business.
-liaising with customers to resolve their queries
- managing and processing high level claims- liaising with the claimant, 3rd parties and representatives advising them on any issues that arise
- gathering evidence in relation to the claim to ensure its genuine
- evaluating costs for a damage provided by third party insurers or cross hire companies
- responsible for resolving customer issues, in a timely and accurate manner.
- setting up invoices to pass credit control
- data entry into third party system
- maintaining the level of workloads and improving personal targets every month
- ensuring compliance is consistently achieved.
FNOL Administrator ( July 2014 - March 2015)
Assist in supporting FNOL team with damage claims with administrational duties.
- ensure that all procedures are following in full and the claim is set up in atimely manner
- assist with the administration of the damage team's day to day processes
-support the work of the team, contribute to team meetings, develop good practice within the team and assist colleagues in their work
- ensure that an understanding of the importance of confidentiality is applied when undertaking all duties
-be able to pay a high attention to deta
Responsible for analysing recovery prospects and risk to the business.
-liaising with customers to resolve their queries
- managing and processing high level claims- liaising with the claimant, 3rd parties and representatives advising them on any issues that arise
- gathering evidence in relation to the claim to ensure its genuine
- evaluating costs for a damage provided by third party insurers or cross hire companies
- responsible for resolving customer issues, in a timely and accurate manner.
- setting up invoices to pass credit control
- data entry into third party system
- maintaining the level of workloads and improving personal targets every month
- ensuring compliance is consistently achieved.
FNOL Administrator ( July 2014 - March 2015)
Assist in supporting FNOL team with damage claims with administrational duties.
- ensure that all procedures are following in full and the claim is set up in atimely manner
- assist with the administration of the damage team's day to day processes
-support the work of the team, contribute to team meetings, develop good practice within the team and assist colleagues in their work
- ensure that an understanding of the importance of confidentiality is applied when undertaking all duties
-be able to pay a high attention to deta
Car Inspector
Assured Group Ltd UK
Responsible for delivering high class customer service to EuropCar customers.
- inspecting cars after/ before pick up
- completing the correct documentation and preparing reports
- verifying the content against delivery reports
- having positive attitude and a desire and willingness to learn
- obtaining customer signatures on delivery paperwork
- completing vehicle inspection
- communication effectively with customers to build strong working relationship
- inspecting cars after/ before pick up
- completing the correct documentation and preparing reports
- verifying the content against delivery reports
- having positive attitude and a desire and willingness to learn
- obtaining customer signatures on delivery paperwork
- completing vehicle inspection
- communication effectively with customers to build strong working relationship
Field Sales Executive
Responsible for developing a portfolio of accounts through new business development. Also in charge of looking for new opportunities and for managing full negotiation and close process with clients from start to finish.
- managing the sales process for new prospects from initial contact through to closure
- dealing with customer enquires face to face, over the phone and via email
- contacting prospective customers and discussing their requirements
- achieving all revenue targets & objectives in line with the Area Business Plan
- working closely with the marketing team to produce any sales collateral required for the target market
- reporting business trends and area performance to the Area Sales Manager
- developing & maintaining successful business relationships with all prospects
- identifying customers’ needs
-planning and organising the day to ensure all opportunities are maximised
-developing full understanding of the business market place
- managing the sales process for new prospects from initial contact through to closure
- dealing with customer enquires face to face, over the phone and via email
- contacting prospective customers and discussing their requirements
- achieving all revenue targets & objectives in line with the Area Business Plan
- working closely with the marketing team to produce any sales collateral required for the target market
- reporting business trends and area performance to the Area Sales Manager
- developing & maintaining successful business relationships with all prospects
- identifying customers’ needs
-planning and organising the day to ensure all opportunities are maximised
-developing full understanding of the business market place
Regional Sales Representative
Responsible for business development of international energetic drink brand
- maintaining portfolio of clients
- selling in new products and introduce new promotions
- achieve the agreed sales targets
-ensure the displays and POS meet company brand standards
- increase the visibility and availability of the product
-indentify opportiunites to gain new listings
- maintaining portfolio of clients
- selling in new products and introduce new promotions
- achieve the agreed sales targets
-ensure the displays and POS meet company brand standards
- increase the visibility and availability of the product
-indentify opportiunites to gain new listings
Sales Representative
Responsible for contacting prospective clients, assessing their requirements then selling various products and services to match their needs. Also responsible for ongoing relationships with customers to foster repeat business.
- working as part of the team sales team to develop both new and existing markets
- developing sales and pricing strategies
- liaising with customers to resolve the queries
- developing own portfolio of customers
- collecting all the information required to create the request for an estimate
- writing accurate and informative sales reports and documentation
- attending trade shows and exhibitions when required
- attending sales appointments at clients premises
- calling potential clients via telephone or personal visits
- making appointments to meet new and existing clients
- identifying potential leads and opportunities
- working as part of the team sales team to develop both new and existing markets
- developing sales and pricing strategies
- liaising with customers to resolve the queries
- developing own portfolio of customers
- collecting all the information required to create the request for an estimate
- writing accurate and informative sales reports and documentation
- attending trade shows and exhibitions when required
- attending sales appointments at clients premises
- calling potential clients via telephone or personal visits
- making appointments to meet new and existing clients
- identifying potential leads and opportunities
Sales Representative
Responsible for turning domestic and international leads into sales for a global company that is a food market leader in many countries.
- being involved in consultative sales and business development
- having proven track record for meeting goals and deadlines
- using analytical and negotiating skills to firstly assess client’s needs, suggest a right package and sell the product
- responsible for producing sales analysis reports and forecast for senior managers
- calling companies to generate leads and prospects
- negotiating, selling and closing opportunities
- preparing monthly performance report
- being involved in consultative sales and business development
- having proven track record for meeting goals and deadlines
- using analytical and negotiating skills to firstly assess client’s needs, suggest a right package and sell the product
- responsible for producing sales analysis reports and forecast for senior managers
- calling companies to generate leads and prospects
- negotiating, selling and closing opportunities
- preparing monthly performance report
Customer service assistant
Responsible for delivery a first class service to every single customer.
- provide a friendly and helpful service to customers
- managing any customer complaints that arise with politeness and to the customers satisfaction
- managing the delivery process for stock and ensuring stock levels are maintained
- operating the tills and support other team members
- proactive approach to store meetings, providing and discussing any ideas which could help to
maximise sales opportunities and improve the performance of the store
- provide a friendly and helpful service to customers
- managing any customer complaints that arise with politeness and to the customers satisfaction
- managing the delivery process for stock and ensuring stock levels are maintained
- operating the tills and support other team members
- proactive approach to store meetings, providing and discussing any ideas which could help to
maximise sales opportunities and improve the performance of the store
Szkolenia i kursy
Fraud Awareness For Regulated Firms, November 2016
Compliancy Services
Financial Promotions, November 2016
Compliancy Services
AML and CTF Awareness, November 2016
Compliancy Services
Bribery & Corruption, October 2016
Compliancy Services
ICOBS, October 2016
Compliancy Services
Complains Handling, September 2016
Compliancy Services
FCA Regulatory Environment, September 2016
Compliancy Services
Data Protection, Confidentiality and Security, September 2016
Compliancy Services
Conflicts Of Interests, September 2016
Compliancy Services
Treating Customers Fairly, September 2016
Compliancy Services
H.A.S. Complaints Workshop, July 2016
Learning Connection
Customer Privacy - International - UK, June 2016
Learning Connection
Global Anti- Corruption, June 2016
Learning Connection
Diversity - Global, May 2016
Learning Connection
Return & Damage, Mayj 2016
Learning Connection
Emergency First Aid at Work, March 2016
Bournemouth Airport
ESOL Entry 3 Level, July 2013
Tresham College Kettering
Certificate English A2, May 2011
TELC
Specjalista ds. Personalnych - Kompendum Wiedzy, November 2009
Suprowicz & Partnerzy
Compliancy Services
Financial Promotions, November 2016
Compliancy Services
AML and CTF Awareness, November 2016
Compliancy Services
Bribery & Corruption, October 2016
Compliancy Services
ICOBS, October 2016
Compliancy Services
Complains Handling, September 2016
Compliancy Services
FCA Regulatory Environment, September 2016
Compliancy Services
Data Protection, Confidentiality and Security, September 2016
Compliancy Services
Conflicts Of Interests, September 2016
Compliancy Services
Treating Customers Fairly, September 2016
Compliancy Services
H.A.S. Complaints Workshop, July 2016
Learning Connection
Customer Privacy - International - UK, June 2016
Learning Connection
Global Anti- Corruption, June 2016
Learning Connection
Diversity - Global, May 2016
Learning Connection
Return & Damage, Mayj 2016
Learning Connection
Emergency First Aid at Work, March 2016
Bournemouth Airport
ESOL Entry 3 Level, July 2013
Tresham College Kettering
Certificate English A2, May 2011
TELC
Specjalista ds. Personalnych - Kompendum Wiedzy, November 2009
Suprowicz & Partnerzy
Edukacja
Sales Psychology, Negotiations and Coaching, studia podyplomowe
University of Business and Administration in Lublin
Political Science, magisterskie
Uniwersytet Marii Curie-Skłodowskiej w Lublinie
Specjalizacje
Call Center
Inne
Obsługa klienta
Motoryzacja/Transport
Sprzedaż - FMCG
Artykuły spożywcze/Alkohol/Tytoń
Sprzedaż - Sieci handlowe
Praca w terenie
Zainteresowania
My primary interest is football. I also enjoy socialising and networking, as well as hiking and travelling. In addition, when time allows, I like spending time with friends and family and enjoy reading contemporary literature.
Grupy
A Ja Szukam Pracy
Grupa dla osób szukających obecnie pracy. Członkowie grupy mogą wymieniać się tu doświadczeniami jak i rozwiązywać wspólnie problemy.
Business Marketing
Marketing Sekrety. Social Media Marketing. Marketing wirusowy, marketing szeptany, event marketing, experiential marketing, guerilla marketing, marketing doświadczeń, content marketing.
Category Management
Grupa Category Management jest grupą nieformalną. Zrzesza osoby zawodowo związane z Category Managementem, czyli pracą nad wzrostem sprzedaży kategorii produktów. Ma na celu wymianę informacji, opinii
FMCG Sprzedaż nowoczesna
Grupa skupiająca osoby pracujące w [b]firmach FMCG[/b], które są odpowiedzialne za sprzedaż do [b]sieci handlowych[/b].
FMCG Sprzedaż tradycyjna
Grupa skupiająca osoby pracujące w firmach FMCG, które są odpowiedzialne za sprzedaż w kanale tradcyjnym.
MICE
MICE – Meetings (spotkania), Incentive (wyjazdy motywacyjne), Conferences (Konferencje), Events (Wydarzenia.
PORTAL SZKOLEŃ
Zapraszam wszystkie zainteresowane osoby oraz firmy do promowania prowadzonych przez siebie szkoleń, seminarów, warsztatów, kursów.
