Umiejętności
IT Operations
Project Management
zarządzanie zmianą
rekrutacja
Zarządzanie zespołem
Zarządzanie usługami IT
Change Menagement - Zarządzanie zmianą
Języki
angielski
biegły
niemiecki
dobry
rosyjski
podstawowy
Szkolenia i kursy
• Masters Certificate in Project Management, The George Washington University, Houston; Colorado Springs; Sacramento, 2003-2005
• ITIL Foundations for IT Service Management, Warsaw, 2005
• Technical Leadership, Blessing White Inc. Dublin, 2005
• Finance for Non Financial Managers, Learning Tree Int. Los Angeles, 2003
• Presenting Technical Topics Effectively, Mandel Communications Inc. Corvallis, OR, 2003
• Igniting and Sustaining Change, CHANGEase Plc, Grenoble, 2002
• Problem Solving & Decision Making, Kepner-Tregoe Inc. Warsaw, 2005
• Efektywne Zarządzanie w Procesie Zmian, NLP , Jablonna, 2011
• Facilitative Leadership, Interaction Associates LLC , Dublin, 2008
• Individual Consultative Skills Programme, The Salamander Organization Ltd. Brussels, 2005
• The Experienced Manager, HAY Group, San Cugat del Valles, 2015
• Standard of Business Conduct, Ethical Leadership, Munich, 2006
• Several Technical trainings including SCO Open Server, UNIX, SOLARIS, HP UX, NetWare in earlier stage plus a lot of HP internal trainings according to corporate needs and strategy
• ITIL Foundations for IT Service Management, Warsaw, 2005
• Technical Leadership, Blessing White Inc. Dublin, 2005
• Finance for Non Financial Managers, Learning Tree Int. Los Angeles, 2003
• Presenting Technical Topics Effectively, Mandel Communications Inc. Corvallis, OR, 2003
• Igniting and Sustaining Change, CHANGEase Plc, Grenoble, 2002
• Problem Solving & Decision Making, Kepner-Tregoe Inc. Warsaw, 2005
• Efektywne Zarządzanie w Procesie Zmian, NLP , Jablonna, 2011
• Facilitative Leadership, Interaction Associates LLC , Dublin, 2008
• Individual Consultative Skills Programme, The Salamander Organization Ltd. Brussels, 2005
• The Experienced Manager, HAY Group, San Cugat del Valles, 2015
• Standard of Business Conduct, Ethical Leadership, Munich, 2006
• Several Technical trainings including SCO Open Server, UNIX, SOLARIS, HP UX, NetWare in earlier stage plus a lot of HP internal trainings according to corporate needs and strategy
Edukacja
Specjalizacje
Call Center
Zarządzanie Call Center
Internet/e-Commerce/Nowe media
Zarządzanie produktem
IT - Administracja
Zarządzanie usługami
IT - Rozwój oprogramowania
Zarządzanie IT
Obsługa klienta
IT/Telekomunikacja
Zainteresowania
Narty, fotografia, Parki Narodowe USA,
Inne
Certyfikaty:
GWCPM
Masters Certificate in Project Management - The George Washington University
GWCPM
Masters Certificate in Project Management - The George Washington University