Kinga Skoczylas

SAP daily tasks:
- servers/systems monitoring SAP GUI and OS level
- resolving issues and identigying root causes of those issues
- database backup monitoring and maintaining
- SAP Transports import/export

Other tasks:
- daily tickets resolving
- performing daily reports
- other

Software use in daily tasks:
Lotus Notes, MAXIMO, RCM, Netcool, Tivoli Identity Manager

- Administration and support of customer's SAP systems (both ABAP and JAVA)
- Proactive monitoring as a daily routine activity: ABAP Dumps Analysis, Spool request Monitoring, Database check, Database backup check, Monitoring system logs and many other.
- Working/experience mostly on DB2 and Oracle database
- daily working with customer's tickets/issues; Identify root causes and provide sollutions to resolve issues
- experience in LRS/VPSX serwer - printing solution in SAP
- working with AIX and Linux servers
- experience with HADR solution
- daily work with TSM/Netbackup solution
- performing system copy and client copy
- performing backup and recovery
- performing changes on systems:
+ applying changes based on EWA reports
+ adjusting parameters
+ checking security violation
+ users administration
+ database parameters configuration

Pozyskiwanie klientów, zawieranie ubezpieczeń majatkowych, obsługa posprzedażowa, udział w targach i event'ach firmy na terenie Szczecina

Telefoniczna obsługa klienta, pozyskiwanie nowych klientów - sprzedaż oprogramowania firmy BTC, wystawianie faktur, praca z raportami.

Obsługa bazy danych numerów abonentów TP.

Praca związana z tworzeniem dokumentacji na potrzeby programu PEAD. Praca na magazynie - wypisywanie WZ, PZ, obsługa odbiorców oraz dostawców. Tworzenie rozliczeń miesięcznych kosztów dla ARR.