Katarzyna Wujczyk

Supervisor Dutch Team, Hewlett Packard
Wrocław, dolnośląskie

Języki

angielski
dobry
niderlandzki
dobry

Doświadczenie zawodowe

Hewlett Packard Global e-Business Operations Sp. z o.o. Wrocław
Supervisor Dutch Team Accor
Managing a team of employees (delegating tasks, monitoring the implementation and quality of tasks)
-Building and maintaining good and professional relationships with colleagues and clients of the company
-Preparing reports and employee evaluation
-Developing and improving the quality of customer service
-Preparing reports on the effectiveness of the team's work
-Motivating the team to achieve its objectives
-Conducting recruitment processes in Dutch
-Continuous process improvement
- Responsible for quality of my team
Hewlett Packard Global e-Business Operations Sp. z o.o. Wrocław
Customer Service Representative with Dutch
working in Call Center for the French client - ACCOR
- booking well-known hotel brands around the World for the Benelux market
Kolporter S.A.
Office Manager
- supervising Customer Service Representatives and Information and Documentation Department,
- monitoring the team’s performance,
- delegating tasks,
- completing paperwork,
- optimization of press supplies for sales point,
- providing contractors with professional service.
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Project Manager in the Marowina Podosiri Company in Moengo
De Pater Ahlbrinck stichting (PAS) - Suriname
- preparing business and marketing plans in collaboration with the Foundation staff,
- trainings members of the Marowina Podosiri Company in the field of running and managing a small business,
- sale of the Makowina Podosiri Company products,
- production control,
- keeping records of sales and purchases,
- preparation of financial statements,
- preparation of weekly and monthly reports.
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Regional Coordinator of the East – West Road Projects between Meerzorg and Albina.
P-all Projects Supply Suriname N.V. Surinamie
- organizing trainings for local people in the field of professional customer service,
- preparation of financial statements,
- preparation of reports of the work done,
- conducting surveys,
- logistics
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Owner
Da Ajeki Producten N.V. Suriname producer of agricultural goods in Suriname
- keeping records of sales and purchases,
- preparation of financial statements,
- preparation of annual reports for the Suriname Tax
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Owner
Da Ajeki Masanga Restaurant in Suriname
- cooperation with local and international travel agencies
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Office Manager
Advertising Agency Berco in Wrocław
- Professional customer service,
- key account manager,
- complaints,
- keeping records of correspondence,
- hotline coordination,
- logistics,
- recruitment and staff selection.
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Branch Manager in Legnica
Messenger Service Stolica S.A. Transport Company
- supervising couriers, storekeepers and office workers,
- recruitment and selection of personnel,
- controlling the cash flow,
- controlling the contract costs,
- key account manager,
- trade negotiations,
- supervision of financial settlement of the department,
- keeping records of correspondence,
- responsibility of the proper functioning of the branch.
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Foreign Affairs Specialist
Messenger Service Stolica S.A. branch in Wrocław
- keeping records of international shipping documents,
- accepting orders,
- signing contracts on foreign markets,
- customer support in the field of international shipping
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Accounts Receivable Specialist
Messenger Service Stolica S.A. branch in Wrocław
- keeping records of shipping documents,
- invoicing,
- charging fees for the Company Representative in Wrocław
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Accounts Receivable Assistant
Messenger Service Stolica S.A. branch in Wrocław

Szkolenia i kursy

2011

-CRC soft skills
2012
- Basic Accounting
- Lean Workshop
- Motivation of employee (Moderator)
2013
- Change Management (Moderator)
- Development Centre leadership
- Recriutment skills training (Lingual)
-Managment Game ( Door)

Edukacja

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Small Business Management Specialist, magisterskie
University of Banking and Management in Poznań

Specjalizacje

Administracja biurowa
Zarządzanie biurem i administracja

Zainteresowania

- travel
-photography

Inne

Additional language :
Surinamese language( Sranang Tongo) -fluent, spoken
- Very good computer skills (Windows XP, Windows Vista, Microsoft Office, Corel Draw)
- Polish driving license, Category B
- Surinamese driving license, Category.B