Katarzyna Świstak

• Full end-to-end customer responsibility for selected internal stakeholders in all regions world wide regarding all aspects of learning analysis, delivery and quality review
• Define strategic competencies and business plan and drives them globally according needs and requirements
• Identify training and specific solutions to meet customers’ needs at optimum profitability, with strong consultative approach.
• Leading dotted line worldwide team of Business Engagement Managers for specific business unit.
• Leading main NSN Training Center located in Warsaw

• Establish and maintain good relationship with key business customer in Poland, Czech Republic, Slovakia and Hungary
• Enhance the efficiency between the existing/new customers and on competence development issues, helps customer realize value from the investment and identifies leads for further business
• Identify competence development needs and manage the expectations
• Pro-actively engage customers regarding NSN solutions that require consulting-led sales model
• Support system business with solution scoping, cost planning, price structuring and risk assessment

• Development and implementation of specific competence solutions for key customers in Poland and Ukraine
• Active customer relationship management
• Organizing sales and marketing campaigns to ensure that training services are promoted actively
• Ensure capability to deliver training services in the region

• Full scope training coordination for key business customers in Poland
• Actively promote new learning services

• Coordinate measurements in Time & Synchronization Unit