Katarzyna Maciej

• Prepared Customer Contracts
• Revision and negotiation of Non Disclousure Agreements
• Customer Contracts revisions and negotiation
• Making sure that commercial aspects of sales are compliant in terms of pricing and schedules
• Participated in proposal reviews and approvals
• Execution and day to day management of contracts
• Created and maintained database with existing Client and Supplier Contracts
• Involved in creation and reviews of Employee Contracts

• Provided leadership, motivation and strategic direction to 2 Sales Administrators – facilitating their ongoing development through training and mentoring;
• Ensured smooth day-to-day sales process alongside proper documentation while adhering to internal and external standards (including SOX), working alongside a team of 30 sales staff;
• Documented all sales administration processes for both direct and indirect sales channels.
• Liaised heavily with counterparts and major OEM partners, including: Avaya, Nortel, BT and Nortel;
• Collaborated with Account Director, Adtech to ensure hardware was ordered and sent to customer site for scheduled software deployment within strict time constraints;
• Provided sales administration training for new-hire sales people;
• Communicated extensively with senior management in relation to major order status, revenue booking and recognition and business forecasting to ensure targets are achieved;
• Dealt with complex pricing and discounting models, currency exchange rates and international factors;
• Completed training on CRM – Oracle.
• Adopted a collaborated approach as part of a multifaceted team to process and manage the highest volume of business transactions, contributing towards 6 successful revenue-generating quarters in EMEA;
• Administered sales and order processing for global direct customers, including: HSBC, RBoS and HBOS;
• Developed key strategic relationship with Avaya EMEA, following several business meetings in Netherlands, negotiating procedures for order processing which met expectations of both parties;
• Supported Legal Counsel to ensure all major forecasted business held valid paperwork to prevent any possible delays to closure;
• Provided input for, managed the creation of, and distributed to customers and partners of basic contracts (Master Reseller, Participation, Novation and Non-Disclosure Agreements);
• Forged, maintained and developed new business relationships in support of ongoing growth;
• Liaised with customers and partners directly across the region to resolve any transactional issues and act as a primary point of contact for these on an ongoing basis;
• Supported 20 sales people in the preparation of software quotations and sales orders;
• Utilised Onyx CRM, including monthly reconciliation for USA corporate verification and consistency and compliance with company business processes;
• Won F&A incentive trip for 2006 – Algarve (Lake Resort).