пропозиції роботи
Katarzyna Chudoba
Language Coordinator
Kraków,
małopolskie
Dołącz do GoldenLine i obejrzyj pełny profil tej użytkowniczki
Zobacz pełny profil
Umiejętności
Clarity
Confluence
JIRA
Microsoft Excel
Microsoft Word
Project Management
Scrum
SDL Trados
Jezyk Angielski - biegly
Agile
praca w zespole
komunikatywność
obsługa klienta w jęz. angielskim
Professional Customer Service
SAP R / 3
Języki
angielski
biegły
francuski
biegły
hiszpański
podstawowy
norweski
podstawowy
Doświadczenie zawodowe
IT PMO Analyst
Responsibilities:
• Supporting all aspects of project like planning, monitoring and controlling processes
• Standardising structure of project documentation and reporting
• Identifying and escalating potential risks and issues and suggesting corrective actions
• Collaborating with PMs to ensure best practices and company standards are being followed
• Supporting delivery of process improvements
• Generating regular Financial and Status Reports
Achievements:
• I successfully reorganised the Financial and Status Reports generated for the Management - improved data quality, projects' transparency and readability using advanced excel formulas
• Supporting all aspects of project like planning, monitoring and controlling processes
• Standardising structure of project documentation and reporting
• Identifying and escalating potential risks and issues and suggesting corrective actions
• Collaborating with PMs to ensure best practices and company standards are being followed
• Supporting delivery of process improvements
• Generating regular Financial and Status Reports
Achievements:
• I successfully reorganised the Financial and Status Reports generated for the Management - improved data quality, projects' transparency and readability using advanced excel formulas
Language Coordinator
Amplexor Polska
Responsibilities:
• Planning, selecting and allocating resources for translation projects
• Supervising projects to ensure on-time deliveries
• Performing quality checks according to client and company standards
• Resolving project or production related problems
• Ensuring regular translation memory updates
Achievements:
• In a short period of time I managed various accounts, I dealt well with constant change
• Planning, selecting and allocating resources for translation projects
• Supervising projects to ensure on-time deliveries
• Performing quality checks according to client and company standards
• Resolving project or production related problems
• Ensuring regular translation memory updates
Achievements:
• In a short period of time I managed various accounts, I dealt well with constant change
Account Executive
responsible for the company's biggest publishing account
providing timely response to customers' quotes and inquiries via phone and e-mail
building excellent relationship with the customers
cooperating with Supply Chain and Transportation departments to ensure best quality service and on-time deliveries
solving problems
managing customer specific inventory
Achievements:
Managed Safety Video project that resulted in a creation of a short movie promoting safety in a workplace
Investigated issues with rail shipments, as a result transit times got reduced and savings in transportation costs were noted
providing timely response to customers' quotes and inquiries via phone and e-mail
building excellent relationship with the customers
cooperating with Supply Chain and Transportation departments to ensure best quality service and on-time deliveries
solving problems
managing customer specific inventory
Achievements:
Managed Safety Video project that resulted in a creation of a short movie promoting safety in a workplace
Investigated issues with rail shipments, as a result transit times got reduced and savings in transportation costs were noted
Film Translator
WatchDocs
Senior Customer Service Advisor
Kraków Area, Poland
Responsibilities:
• Supporting Team Managers in workflow organisation, data analysis and knowledge management
• Communicating with the client
• Reporting current trends to the client on a monthly basis
• Handling escalations from the client
• Supporting colleagues by providing guidance and sharing knowledge
Achievements:
• I improved the process of reporting the data to the customer; as a result the process is now less time-consuming
Responsibilities:
• Supporting Team Managers in workflow organisation, data analysis and knowledge management
• Communicating with the client
• Reporting current trends to the client on a monthly basis
• Handling escalations from the client
• Supporting colleagues by providing guidance and sharing knowledge
Achievements:
• I improved the process of reporting the data to the customer; as a result the process is now less time-consuming
Customer Service Representative
answering customers inquiries via phone and e-mail
managing customers' orders from entry and manufacturing till delivery and billing
working on improving account's profitability
building excellent relations with the customers
managing customers' orders from entry and manufacturing till delivery and billing
working on improving account's profitability
building excellent relations with the customers
Edukacja
Project Management, studia podyplomowe
Cracow School of Business CUE
Lingwistyka Stosowana: Angielski i Francuski, licencjackie
Uniwersytet Marii Curie Skłodowskiej
Specjalizacje
Łańcuch dostaw
Zarządzanie łańcuchem dostaw
Obsługa klienta
Usługi profesjonalne
Obsługa klienta
Inne
Zainteresowania
taniec: salsa, bachata, kizomba
języki obce,
rozwój osobisty
języki obce,
rozwój osobisty
Inne
PRINCE2® Foundation Certificate in Project Management
Grupy
Tłumaczenia Angielskie
Miejsce dla wszystkich związanych zawodowo z językiem angielskim tłumaczy - wymiana doświadczeń, polecane źródła i pomoce, pomoc w tłumaczeniach, zlecenia
