Karolina Klimek

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Umiejętności

Prawo jazdy MS Office

Języki

angielski
biegły

Doświadczenie zawodowe

HSBC Service Delivery (Polska) sp. z o.o.
KYC SME AVP
-Analyze the risk associated with the client in accordance with regulatory requirements
and pro-actively process or policy improvement to streamline the process and minimize a
risk level,
-Recommend further due diligence where required. Ensure a conclusion is reached with
regard to risk, additional due diligence. Also identify any area for improvement in process
or policy and guidance
-Ensuring KYC productions goals are achieved
-Strengthen and develop SME team
-Working effectively to ensure mutually satisfactory resolution of key issues and the
respective responsibilities are understood and discharged,
-Working in a pressurized, time-sensitive environment.
HSBC Service Delivery (Polska) sp. z o.o.
KYC Subject Matter Expert (SME)
- Supporting KYC Production Team in updating KYC profiles in accordance with the KYC Policy,
-Supporting KYC Production Analysts and pro-actively area for improvement in producing timely, high quality KYC profiles and address quality issues,
-Work with the KYC Production Analysts and Team Leaders and pro-actively identify area for improvements to ensure timely completion of profiles and prioritize workload to meet objectives of the KYC Management,
-To provide technical support (including training) to the teams and identify knowledge gaps so that KYC due diligence process is performed in an efficient, accurate and professional manner accepted by KYCS onshore stakeholders,
-To have a good understanding of the KYC Policy, KYC Guidance, DIM documents and pro-actively propose changes,
-To keep themselves updated on the latest procedural / policy changes and pro-actively work with the Policy team seeking clarifications on the KYC Policy,
-To adhere to all audit requirements including but not limited to Declaration of Secrecy / Data Protection Act / Health Safety and Security / Clear Desk Policy / Process Specific Audit requirements / Compliance Requirements,
-Complete all mandatory learning and e-learning within the time allocated,
-Understand and comply with internal control standards with no breaches of regulatory requirements complete,
-Mandatory reading of FIM,
-Understand and demonstrate intelligent use of system tools and procedures,
-Proactive highlighting of audit and compliance issues to the management team. Ensure that all existing audit recommendations within their remit are closed out,
-Supporting KYC requirements for Global Banking & Markets and Commercial Banking for customers, across multiple business lines, ensuring AML Regulations and HSBC policies and procedures are fully implemented,
-Being up to date with Policy & Procedure changes.
HSBC Service Delivery (Polska) sp. z o.o.
Senior KYC Analyst
Acting half time as a Correspondent Banking Administrator (till 20th Jan 2015);
Responsibilities as Correspondent Banking Administrator (full time since 20th Jan 2015):
-Initiate and implement new initiatives in Correspondent Banking process,
-Coordinate delivery of the documentation from the site visit according to Global Standards,
-Support key stakeholders with their tasks related to site visits and other form of contacts with the customers,
-Ensure that documentation from site visits are attached to all relevant systems on time,
-Ensure that all jurisdictions involved in the Correspondent Banking project are updated regularly,
-Ensure quality standards are being met,
-Supporting selected KYC requirements for Global Banking & Markets for customers, ensuring AML Regulations and HSBC policies and procedures are fully implemented,
-Should be able to collaborate with key stakeholders such as FEDD, Project Control, Local KYC Teams in Mexico, France, UK, US, UAE, HK, Assurance Team and other support functions to ensure objectives are being met,
-Should be assertive and confident in managing timely delivery of files in required quality and escalate issues where needed,
-Represent Correspondent Banking project in larger forums. Raise thematic issues and work with support teams in helping address them,
-To maintain core standards of behavior at all times.

Additional responsibilities:
- delivering software and policy trainings (including New Joiners Trainings),
- NGT Global UAT support,
- supporting SME Team .
HSBC Service Delivery (Polska) sp. z o.o.
KYC Quality-Check Analyst
- ensuring that quality of the profiles completed by KYC Analysts is satisfactory,
- supporting KYC Analyst in their tasks on daily basis (first line of assistance for the Analysts),
- performing coaching actions regarding designated KYC Analysts,
- performing designated technical trainings (e.g. systems trainings),
- ensuring that remediation or renewal is performed in an efficient, accurate and professional manner accepted by U.S., Dubai KYCS, GLOB,
- proactively responding to Onshore Quality Assurance Team / Client Facing Team / RM needs by answering enquiries in a professional and efficient way.
HSBC Service Delivery (Polska) sp. z o.o.
KYC Analyst
- ensuring KYC due diligence reviews are undertaken to the required quality and detail on a timely basis,
- obtain & update all missing client documentation from client, Sourcing & updating accurate and relevant client data from the internet & or other bespoke information providers. Using all systems (HSBC and external vendor systems e.g. Bankers Almanac, OneSource, Lexis-Nexis), together with provided tools and documentation to complete remediation of entities in compliance with U.S. and Dubai Regulations,
- analyze the risk associated with the client from a technical perspective,
- taking complete ownership of any profiles/tasks that have been assigned until stage of completion. This could be a new request or a request or work item that has been reassigned,
- perform research via internal and external sources, gather and analyze documentation in accordance with regulatory and KYC requirements,
- working effectively with key stakeholders using strong influencing skills to ensure mutually satisfactory resolution of key issues and the respective responsibilities are understood and discharged,
- working in a pressurized, time-sensitive environment.

Additional responsibilities:
- delivering software and policy trainings to the New Joiners ,
- partially acting as Correspondent Banking Administrator (dealing with different regions and stakeholders, proving documents and support regarding correspondent banks, ensuring that the same data are available in all jurisdictions),
- providing support to SME Team as a part of Potential SME Program (conducting trainings, responding to SME referrals, participating in policy and guidance amendments),
- NGT Global UAT support.
HSBC Service Delivery (Polska) sp. z o.o.
Customer Service Representative
AZSoft S.A.
B2B Consultant
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Recruitment Specialist
European Recruitment and Training Agency ERTA

Szkolenia i kursy

09. 2014 – 02. 2015 ICA - International Advanced Certificate in Anti-Money Laundering course -completed with a distinction

2009 - 2010 Stypendium naukowe Erazmus na Universidade de Lisboa w Portugalii

2008/2009 warsztaty twórczego myślenia i twórczego rozwiązywania problemów (TROP), również szkolenie w zakresie samodzielnego prowadzenia warsztatów - w ramach studiów uniwersyteckich

Edukacja

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Psychologia, magisterskie
Uniwersytet Jagielloński w Krakowie
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Pedagogika resocjalizacyjna, magisterskie
Uniwersytet Jagielloński w Krakowie

Specjalizacje

Obsługa klienta
Finanse/Bankowość/Ubezpieczenia

Zainteresowania

wspinaczka górska i skałkowa, podróże, uczestnictwo w turniejach rycerskich

Organizacje

2006 – 2007 wolontariat w Zakładzie Karnym w Trzebini

Inne

uważam się za osobę zdyscyplinowaną i dążącą prosto do wyznaczonych sobie celów. Lubię wyzwania i chętnie się ich podejmuję - lubię się uczyć, zdobywać wiedzę

Grupy

Podróż i już
Podróż i już
Podróże które nas oświecają, przesycają, dopełaniają. Dzięki nim wzbogacamy nasz punkt widzenia i kształtujemy charakter.
Psychologia biznesu.
Psychologia biznesu.
Wszystko co chciałeś wiedzieć, ale nie wiedziałeś, kogo o to zapytać.
Trenerzy Biznesu/Szkolenia "miękkie"
Trenerzy Biznesu/Szkolenia "miękkie"
Grupa poświęcona zagadnieniom związanym z działaniami szkoleniowymi w organizacjach.
wspinaczka górska
wspinaczka górska
dla miłośników wypraw górskich