пропозиції роботи
Jerry Mukasa
Associate Software engineer, HSBC Service Delivery (Polska) sp. z o.o.
Dołącz do GoldenLine i obejrzyj pełny profil tego użytkownika
Zobacz pełny profil
Języki
francuski
ojczysty
angielski
dobry
polski
dobry
hiszpański
podstawowy
Doświadczenie zawodowe
Associate Software engineer
C Developer for our client HSBC Service Delivery(Polska) Sp. z o.o. in GLT Department
IT Customer support specialist
First level of IT support for internal customers as well as first contact for external partners world-wide.
- Tickets handling;
- Problem resolution and escalation;
- Managing users’ accounts in various systems and domain (NA, EMEA...)
- Resolving networks issues (Internet, Intranet);
- Resolving printers issues;
- Resolving systems and applications issues;
-Support and configuration in LAN, WLAN
-Coordinating conference between International Paper and CapGemini about issue assigned to external companies
-Monitoring global network WAN in collaboration with Orange and EDS Business
- Remote software installation and configuration;
- Tickets handling;
- Problem resolution and escalation;
- Managing users’ accounts in various systems and domain (NA, EMEA...)
- Resolving networks issues (Internet, Intranet);
- Resolving printers issues;
- Resolving systems and applications issues;
-Support and configuration in LAN, WLAN
-Coordinating conference between International Paper and CapGemini about issue assigned to external companies
-Monitoring global network WAN in collaboration with Orange and EDS Business
- Remote software installation and configuration;
Assistant in BSS department and the IT department
Airtel D.R.C
Internship at Airtel D.R.C (previously named Zain D.R.C)
-Physical assistance to customer.
-Handling hardware and software issue.
-Monitoring LAN and WAN network.
-Physical assistance to customer.
-Handling hardware and software issue.
-Monitoring LAN and WAN network.
Szkolenia i kursy
TOLS Technician of Linux system – Certificate of completion
SQL – Introduction to Oracle database - Certificate of completion
CCNA - Certificate of completion
ECE European Communications Engineering - training
SQL – Introduction to Oracle database - Certificate of completion
CCNA - Certificate of completion
ECE European Communications Engineering - training
Edukacja
Telekomunikacja, magisterskie
Akademia Górniczo-Hutnicza im. Stanisława Staszica w Krakowie
Specjalizacje
IT - Rozwój oprogramowania
Programista PHP
Zainteresowania
Basket-ball, swimming, table tennis, snowboarding,books.
Inne
Computer software:
• Windows, MS Office, Internet,
• SQL basics,
• Linux (as a User),BASH
• HTML – basics,
• JAVA - beginner
Knowledge of GSM, UMTS technology
• Windows, MS Office, Internet,
• SQL basics,
• Linux (as a User),BASH
• HTML – basics,
• JAVA - beginner
Knowledge of GSM, UMTS technology
Grupy
Akademia Górniczo-Hutnicza im. Stanisława Staszica w Krakowie
Akademia Górniczo-Hutnicza to jedna z najlepszych i najbardziej renomowanych polskich uczelni, od lat zajmująca czołowe miejsca w rankingach szkół wyższych. Przoduje w dziedzinie nowocze
Business IT
Grupa firm branży IT / INTERNET. Liderzy i Eksperci. Wydarzenia branżowe rynku IT (B2B). Zarządzanie IT, badanie IT, startupy IT, technologia IT, internet IT, ebiznes IT.
Kraków
Dla osób mieszkających, studiujących, pracujących lub zamierzających pracować/mieszkać/studiować*) w Krakowie lub okolicach
*)niepotrzebne skreśl
