Jarosław Krakowczyk

Main responsibilities:
- Reporting directly to IT Director EMEA (CIO)
- Supervising and managing work of multinational IT teams
- Supervising infrastructure of network in the region (Poland, Czech Rep, Hungary, Russia, Sweden, Brasil, Portugal, Spain, Italy, Mexico)
- Coordinating preparation of international documentation for Disaster Recovery Backup
- Managing projects of new offices in the region
- Set up of cooperation standards with external parties, concerning quality of services delivered in international scale
- Negotiating international contracts with suppliers and costs’ optimization for all IT related services
- Forecasting, realizing and managing International IT budgets for SNCEE region
- Responsible for data security

Main projects:
- Managing implementation of systems i.e. Payroll (Navision, 1C, Primavera), CRM, Business Intelligence
- Set up of complex IT infrastructure in Shared Service Centre in Kraków for multinational clients i.e. Amex, BNY, Honeywell, Fedex, Deutsche Bank, Suse
- Implementing IT knowledge platform (SPO) for EMEA countries, what enabled to apply matrix model for managing IT teams e.g. allocating tasks based on knowledge and competence
- Centralization of IT infrastructure (CRM, Oracle, Vmware) in one data center

Main responsibilities:
- Troubleshooting: operating systems (Windows 2000, XP, Vista, Red Hat Linux), networks (Citrix, VPN Client Juniper, IPass, TCP/IP, wire-less networks, LAN, WAN), applications (i.e. SAP, CRM, MS Office) and databases (Access, Commodity Database, MS SQL Server, Oracle)
- Technical support after implementation of SAP application