Janos Nagy

1st Line Support, Diebold Nixdorf
Warszawa, mazowieckie

Umiejętności

Microsoft Excel Microsoft Word Microsoft PowerPoint

Języki

węgierski
ojczysty
angielski
biegły

Doświadczenie zawodowe

Diebold Nixdorf
1st Line Support Engineer
Responsibilities
• Single point of contact between customers and IT department
• Solving IT related problems that the customers face or forwarding the issue to responsible team
• Escalating field service providers for all teams whenever they did not perform on the agreed basis
• Making sure administration of all teams related to the project is up to the standards of the company using OTM, SharePoint and other applications
• Dispatching as well as debriefing field service providers
• Administering the incidents using e-business suite
• Updating the database of the company
• Performing hardware and software troubleshooting
• Supporting Hungary in Hungarian language and Slovenia, Italy, Romania, Croatia and Serbia in English language
Logo
kitchen assistant
Whites Seafood and Steak Bar

Edukacja

Logo
IT, Administration, średnie
School of Business

Specjalizacje

IT - Administracja
Inne

Grupy

Węgrzy w Polsce
Węgrzy w Polsce
Forum dla Węgrów, którzy mieszkają w Polsce.