Iwona Szegda

Conducting local or remote administration and business support for my clients. Extensively working using MS Office 365 Online with advanced capabilities of MS SharePoint Online.Support in the management and organisation of international supply chain, mainly from Poland to the UK for my clients.Invoicing, conclusion of trade agreements and provision of trade services on behalf of my clients.Either introducing or improving administrative procedures and efficient workflows for my clients

Business support on line

As part of a purchasing team I was assisting with administration of supply chain for Forest Garden. My duties involved placing orders, resolving queries with regards to product supply chain, monitoring receipts and order progress. In addition I was responsible for maintenance of stock records and accurate completion of daily/weekly reports.

Responsible for all duties of the housekeeping operation and cleanliness levels in all areas of the property, as well as maintaining and implementing cleaning procedures for all assigned rooms, common areas, hallways, and other locations at the facility. Responsible for staff training, inter-department communications and scheduling of staffs according to projected staffing requirements. Responded to guests’ requests and complaints. Coordinated supplies of linen etc. in order to maintain sufficiency.

Working as part of a team I was responsible for staff training and supervision. It was my duty to ensure good service quality was maintained by all housekeeping staff. Also resolving complaints and queries from patients. Responsible for support and assistance to contract staff and new employees and for the stock management.

Responsible for providing an efficient and professional administrative and clerical service to colleagues, managers and supervisors to facilitate the efficient operation of the office. Provided HR related administration and tasks for over 100 employees. The duties were amongst others allocation of work and rosters, arrangement of overtimes and annual leave and also preparation of staffing reports on a daily basis/ KPIs. Liaised with employment agencies to arrange temporary and part time staff.