Elżbieta Winek

Employee Satisfaction Coordinator
Garwolin, mazowieckie

Umiejętności

Ariba Zarządzanie kryzysem Microsoft Office Workday People Management Budget Management Negotiation skills Driving licence category B Interpersonal Communication Customer service skills Time management ability Work organization skills

Języki

polski
ojczysty
angielski
biegły

Doświadczenie zawodowe

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Employee Satisfaction Coordinator
AVON DISTRIBUTION POLSKA LLC in Garwolin
• Role construction and further development;
• Creating supporting structure, defining R&R;
• Building positive work experience, exploring and analyzing Employee’s individual needs, responding to requests, defining gaps and addressing them;
• Providing assistance to Associates through individual consultations, researching information, find the most suitable solutions – an advisory role;
• Designing programs for Employees to satisfy their needs and respond to any challenges they may have in areas of finance, health, psychology, education, coaching through inviting experts, organizing panels and training sessions;
• Administrative and organizational support to wellbeing programme and post-programme activities;
• Supporting culture and engagement events, surveys;
• Assuring and providing efficient communication across the entire Team;
• Local Crisis Management Team Member (Deputy of Record Keeper).
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Senior Executive Assistant
AVON COSMETICS POLSKA LLC in Warsaw
Support to HR Executive Director Central Europe & HR Director Poland.

• Managing schedules, appointments and travel arrangements;
• Corporate expenses reporting;
• Communication and correspondence coordination;
• Reports, minutes and presentations preparation;
• Employee Benefit Programme Administration (MultiKafeteria);
• Company events co-organization (i.e. annual integration party)
• Administrative assistance to HR projects.
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Executive Assistant & Administration Coordinator
AVON OPERATIONS POLSKA LLC in Garwolin
Executive Assistant
Recently supporting VP Global Manufacturing & & EMEA Manufacturing Finance Director as a Senior Executive Assistant.
12.2011 – 09.2019
• Managing schedules, appointments and travel arrangements;
• Corporate expenses reporting;
• Communication and correspondence coordination;
• Reports, minutes and presentations preparation;
• Administrative assistance to worldwide MFG projects;
• Local Crisis Management Team Member (Deputy/Record Keeper).

Administration Coordinator
04.2015 – 09.2019
• Supervision over Reception and Employees Shop (3 direct reports);
• Cooperation with suppliers – transportation (1 indirect report on-site), office supplies provider, courier and postage service vendors;
• Budget management (planning, executing, monitoring, tenders);
• Integrated Management System – being responsible for some Administration related procedures.
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Documentation Administration Junior Specialist in Customer Service Department (Temporary work)
AKZO NOBEL DECORATIVE PAINTS LLC in Pilawa
• Inputting data into Axapta system;
• Preparing source documentation to correcting invoices;
• Issuing orders for Transport and Logistics Departments;
• Customer service – providing information on pending complaints;
• Completing and archiving department’s documentation;
• Supporting department on a daily basis.
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Administration Specialist
AZORA INTERNATIONAL MANAGEMENT LCC in Warsaw
• Business trips organization;
• Meetings schedule coordination;
• Office supply management;
• Office space administration and equipment maintenance;
• Correspondence and courier shipments distribution;
• Cooperation with administrative and accounting services’ providers (supervision over documentation, payments and other related issues);
• Collecting and preparing property related documents required for real estate transactions;
• Preparing internal databases, drawing up translations.
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Administration Specialist in Interior Design Department
KEEN PROPERTY PARTNERS LCC in Warsaw
• Office management: office supplies, onsite services coordination, operating telephone exchange and fax, correspondence and courier shipments management;
• Ongoing support to projects: preparing and recording project documentation, drawing up internal financial reports, verifying documentation conformity;
• Cooperation with accounting department: payments control, preparing necessary documentation, keeping registry of accounting documents;
• Client Relation Management: acquisition of clients and real estate agents for cooperation; supervision over company communication; preparation of internal databases and reports; (i.e. effectiveness of executed mailings).
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Receptionist
KEEN PROPERTY PARTNERS LCC in Warsaw
• Receptionist role: operating telephone exchange and fax, correspondence and courier shipments distribution, administrating meetings schedule, office supply;
• Administrative support to the Office of Management Board: cooperation with Head of Administration Department and MB Members in the area of business trips arrangements, drawing up documentation (reports, translations) and other ad- hoc tasks;
• Office management: cooperation with building administration, onsite services arrangements, company equipment maintenance, office supply, ensuring smooth functioning of the office;
• Spend control: supervision over company cars fleet as well equipment and mobile phones, cooperation with suppliers and service providers, trade conditions revisiting and re-negotiating.
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Customer Service Department and Call Centre Support (Temporary work)
Centre of Foreign Languages ARCHIBALD in Warsaw
• Operating telephone exchange (incoming calls);
• Cooperation with Clients: providing information and advice;
• Working on internal databases;
• Taking care of good information flow;
• Distribution of correspondence, monitoring over documents circulation;
• Files archiving according to procedures.
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Work practice on the position of Medical Assistant
Private Healthcare Centre ESKULAP in Pilawa
• Organizing work of Reception;
• Supporting patients and medical staff (registering patients, providing information);
• Maintain medical documentation and archiving it;
• Preparing orders for medical forms and equipment, supervision over realization and delivery;
• Issuing invoices;
• Monitoring over recommendations and instructions from the National Health Fund and the Ministry of Health;
• Organizational supervision over preventive campaigns;
• Operating telephone exchange, fax and office equipment.

Projekty

Stable Employees Shop turnover increase (2015-2018).
Evolving offer available for Associates by assortment differentiation, multiplying special offers and actions addressed to Employees within the annual cycle. Changing approach to the Consumer, i.e. wide range – invitation to shopping for Temporary Labor Associates and the most solid on-site Contractors, which succeeded with better relation with Business Partners, engagement increase across all groups and making Employees benefits package more attractive.

Result: average 15-20% turnover increase annually.
Constant procurement spend decrease (2015-2018).
No adverse impact on People & Service. Using scale effect, initiating tenders, binders, arranging one- time enquiries. Promoting reasonable mindset (i.e. basket of basic products, registration and identification of consumption).

Result: average 10% decrease per annum.

Szkolenia i kursy

• Driving license (B category);
• Public Appearances and Camera Experience Workshop (Garden of Words Warsaw, 09/2020);
• Labor Law for People Managers Workshop (Labor Law Legal Office of AVON, 08/2019);
• CE First Time Manager Program (AVON internal project, 09/2018 – 05/2019);
• „Sell like a professional" training from B2C area (Homo Creatore Warsaw, 04/2010).

Edukacja

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Master’s degree studies on the Faculty of Management, magisterskie
Szkoła Wyższa im. B. Jańskiego w Warszawie

Specjalizacje

Administracja biurowa
Stanowiska asystenckie
Administracja biurowa
Zarządzanie biurem i administracja
Obsługa klienta
Inne

Zainteresowania

Cycling; Coffee; Dance; Literature; New Technologies; Team sports; Tourism (sightseeing).

Organizacje

N/A

Inne

• Ariba Super User
• WorkDay Champion

Grupy

A ja nie jestem słodka, jestem prawdziwą kobietą...
A ja nie jestem słodka, jestem prawdziwą kobietą...
Grupa O kobietach, nie kobietkach/ Dla Kobiet i Mężczyzn. [b]Aby tu dołączyć, należy mieć PROFIL ZE ZDJĘCIEM "własnej osoby".[/b]
Business Marketing
Business Marketing
Marketing Sekrety. Social Media Marketing. Marketing wirusowy, marketing szeptany, event marketing, experiential marketing, guerilla marketing, marketing doświadczeń, content marketing.
Human Resources
Human Resources
Zasoby Ludzkie, Praca, Kariera, Szkolenia, Polityka Personalna, Rekrutacja
JA CHCĘ PRACOWAĆ :-)
JA CHCĘ PRACOWAĆ :-)
Dla osób z doświadczeniem, które straciły pracę lub chcą zmienić obecną, zgodnie z oczekiwaniami.
Kobiety
Kobiety
SUPER Grupa dla każdej Pani, a i również dla przystojnych Panów. Zapraszamy :o)
moda
moda
Moda - ciekawostki, trendy.
Muzyka
Muzyka
Grupa dla ludzi kochających słuchac muzyki
Siatkówka
Siatkówka
Grupa dla miłośników siatkówki - od tych grających na boisku do tych, co grają przed TV ;)
Talent Club
Talent Club
Dla wszystkich, którzy chcą poznać i rozwijać swoje talenty.
Warszawa - Co? Gdzie? Kiedy?
Warszawa - Co? Gdzie? Kiedy?
Wydarzenia, Noclegi, Restauracje, Kluby – tylko te godne polecenia
Wizaż osób w różnych branżach . online
Wizaż osób w różnych branżach . online
Grupa ma za zadanie pomóc w dostosowaniu się "fizycznym" wybranej osoby do pracy w danej branży. Proponuje zamieszczenie zdjęcia i krótką charakterystykę branży w której chce się dana osoba ...